Twice actually

amnit: This is going to be kind of long, so here goes:
The first time was in AZ. I had sent them to a shop to be dipped since I was worried about having them sand blasted or touched for that matter (magnesium is pretty soft/porus, as I'm sure you already know...) Anyways, when I picked them up, the a$$hole took a wire wheel to them. Told me he "had to" because they couldn't get it all off. Well, as mad as I was, there wasn't much I could do. The damage was done. So, I had the guy come over from Allow Wheel Repair and he said the primer/paint would pretty much cover up the marks left from the wire wheel. That made me feel a little better about it. When he brings them back...yep, you guessed it, looked like $hit! So now I'm about $800 into a crapola job so what do I do.
Well, when I moved back to OH I went to have the Pilot Sports put on. I called the shop and told them that the wheels were Magnesium and to be extremely careful with them. An hour after I drop the car off the guy calls me and says that when they broke the bead on the wheel it "blew" the paint off. Needless to say, I went right over. I get there and it is painfully obvious that the idiot hit the front of the wheel with the blade used to break the bead. Hell, it was shiny where metal hit metal (obviously took the paint off rather nicely...) So, I took the car to a reputable refurbishing shop, Wheel Warehouse. The guy said, "dude, whoever did these rims before suck!". Like I needed that tid bit of info.
The good news is that there are no Alloy Wheel Repair reps in Ohio and the paint used was proprietary. Therefore, I tell the regional manager for Discount Tire that they are going to have to do all four wheels to ensure they match. He has a fit and says they'll send it to AZ. I say OK, but if something happens in the mail, the wheel is not replacable, therefore I want him to sign a paper stating he understands this. To make a long story short, he payed for the entire refurbishing of the one they damaged and 1/2 of the other three. It cost me $285.00. They chemically stripped the paint, Straightened three of the four on their lathe, fixed every blemish, painted/baked/clear coated and baked the set, and mounted the tires. They look like brand new...