• Mustang Forums
  • 1965 - 1973 Classic Mustangs -General/Talk-

Good Customer relations story

  • Thread starter Thread starter Tim65GT
  • Start date Start date Aug 5, 2008

Tim65GT

Active Member
Feb 24, 2004
1,149
2
39
West Texas
Aug 5, 2008
#1
  • Aug 5, 2008
  • #1
First time poster in talk.

About six months ago I converted from my C-4 and installed an AOD that I had rebuilt at a local transmission shop. I started to notice a leak at the converter area recently, and I really didn’t want to remove and replace this 175 lb transmission on my back again, so I took it back to the same shop.

He said “Bring it in on Friday, so I can let it sit all weekend to see exactly where it is coming from”.
I called Monday at 3PM to check on the status and he said it was done. In less than a day, they had removed the transmission, replaced the bushing and seal in the pump housing, installed a rebuilt converter and re-installed the transmission. I asked him how much I owe and he said “It’s on me”. Apparently the old AOD converter which I re-used, was not concentric at the input shaft end.

Wow, I will be going to El Paso Transmissions for any necessary future work on my Stang or my Truck.

I just wanted to share a good story.
 
M

mustangman70

Founding Member
Dec 30, 2001
1,235
1
0
St pete, Florida
Aug 5, 2008
#2
  • Aug 5, 2008
  • #2
wow man congrats its hard to find shops that understand these kind of concepts
 

StangDreamin'

Founding Member
Aug 10, 2002
583
0
16
2nd Ocotillo bush east of the Colorado River; Sout
Aug 5, 2008
#3
  • Aug 5, 2008
  • #3
Wow! that is great customer relations!

Hmmmmmm..... it's only a 6-1/2 hour drive to El Paso - at least with Cowgirl Tink driving the first leg from Yuma to Texas Canyon (halfway between Tucson and Cruces) ...... might be worth it!
 
You must log in or register to reply here.

Similar threads

F
C4 Transmission
  • Fri Guy
  • Jan 23, 2025
  • 1965 - 1973 Classic Mustangs -General/Talk-
Replies
3
Views
796
1965 - 1973 Classic Mustangs -General/Talk- Jan 23, 2025
LILCBRA
Removing speedo cable from the VSS
  • 91AOD5.0LX
  • Mar 25, 2026
  • 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk-
  • 2
Replies
27
Views
768
1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk- Apr 25, 2026
91AOD5.0LX
S
Help with window and possible engine
  • StefRena22
  • Jun 12, 2025
  • 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk-
Replies
19
Views
838
1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk- Jun 21, 2025
Willybill32
Drivetrain 83’ Glx convertible C5 Trans help!
  • JacksonJared2113
  • Dec 25, 2025
  • Fox 5.0 Mustang Tech
Replies
2
Views
368
Fox 5.0 Mustang Tech Dec 26, 2025
JacksonJared2113
S
what would you do? sell the project and buy completed or finish project?
  • STANG32
  • Feb 8, 2025
  • 1965 - 1973 Classic Mustangs -General/Talk-
Replies
4
Views
592
1965 - 1973 Classic Mustangs -General/Talk- Feb 16, 2025
rusty428cj
Share:
Bluesky Email Share Link
  • Mustang Forums
  • 1965 - 1973 Classic Mustangs -General/Talk-
Menu
Log in

Register

  • Forums
  • What's new
  • Media
  • Resources
  • Contact
  • Sponsor
X

Privacy & Transparency

We use cookies and similar technologies for the following purposes:

  • Personalized ads and content
  • Content measurement and audience insights

Do you accept cookies and these technologies?

X

Privacy & Transparency

We use cookies and similar technologies for the following purposes:

  • Personalized ads and content
  • Content measurement and audience insights

Do you accept cookies and these technologies?