You have the right to have it fixed by the shop of your choice. If the vehicle is less than 5 years old then yes you can have factory new parts used to replace damaged ones. I just got done with the whole insurance claim thing myself so it is all still fresh in my head. But each insurance company may be different I would check into it.
if they want to use aftermarket parts flat out refuse. they are thin and very cheap.
used OEM parts are fine IMO but sometimes its not cost effective. you can take it to a shop of your choice but you will be responsible for anything over the estimate you are given and approved by the insurance
used OEM parts are fine IMO but sometimes its not cost effective. you can take it to a shop of your choice but you will be responsible for anything over the estimate you are given and approved by the insurance
Okay I talked to my friend today - he had the work done on his car. Mediocre prices, good service, first rate quality.
He said he picked them because he got a few separate recommendations and that they did exotics like Ferraris and Porsches. So they probably have to do a first-rate job.
They say you figure out the quality of the job as it ages. Well, it's been a year and I can't tell he had any work done.
Let us know how it goes