sometimes threads pop up on here about bad customer service but i had a great experience i thought i would share. i recently put a kb blower on my car and when the coil was moved so my msd superconductor coil wire wasn't long enough anymore. it sucked that the black wire kb gave me didn't match the others and i'm sure it wasn't as good quality so i called msd to see if they'd make me a wire. well, within a week i had a package at my house from msd with a coil wire made to the specifications i told them plus another longer piece of wire and 4 more connectors to make my own if i wanted to all for FREE. i didn't lie or ask them for a free wire, i was actually expecting to pay when i called because me moving the coil was obviously not their fault, but they did it no questions asked anyway. so i wanted everyone to know that my experience with msd rocked.