As you guys might know, I have had my KB up for sale for a while. Well someone bought it (he will remain anonymous unless he decides to post in this thread) and I shipped it last week.
So he called me tonight and said he saw some things that concern him and he wants to send it back and get his money back. I don't know what to do. I tend to think (1) he is overreacting, (2) that used parts can't be expected to be perfect, and (3) used parts are sold as is.
I never had any problem with the blower at all, and I never noticed the things he is talking about. I suggested he take it to OPCON up there and have them check it out and tell him if his concerns are valid, but he seems unwilling to do that. He wants to call off the deal after it has been executed.
So I don't know what to do. I want to do the right thing. Are his concerns valid? I need your all's advice
He says there is a crack in the metal between the #7 and #8 runners. Is this a problem?
He says there is a scratch/mark in the blower above the #8 inlet and also in the lower intake #8 runner so he is worried something hard went through there and messed something up. Remember that at least 2 other people have owned this blower before me and it was rebuilt almost exaclty one year ago. Again, does this make the KB suspect.
The oil in the blower (from my blow-by) worries him.
Something about the inlet and outlet not lining up (?)
And he is worried about the dirt back here; he is worried it might be an indication of a possible leak.
So he called me tonight and said he saw some things that concern him and he wants to send it back and get his money back. I don't know what to do. I tend to think (1) he is overreacting, (2) that used parts can't be expected to be perfect, and (3) used parts are sold as is.
I never had any problem with the blower at all, and I never noticed the things he is talking about. I suggested he take it to OPCON up there and have them check it out and tell him if his concerns are valid, but he seems unwilling to do that. He wants to call off the deal after it has been executed.
So I don't know what to do. I want to do the right thing. Are his concerns valid? I need your all's advice
He says there is a crack in the metal between the #7 and #8 runners. Is this a problem?
He says there is a scratch/mark in the blower above the #8 inlet and also in the lower intake #8 runner so he is worried something hard went through there and messed something up. Remember that at least 2 other people have owned this blower before me and it was rebuilt almost exaclty one year ago. Again, does this make the KB suspect.
The oil in the blower (from my blow-by) worries him.
Something about the inlet and outlet not lining up (?)
And he is worried about the dirt back here; he is worried it might be an indication of a possible leak.