LMR's customer service is top notch

BlakeusMaximus · May 13, 2019

So I had to order a RT side park lamp socket this weekend. Mine has been broken ever since I got the car. On Saturday I accidentally ordered a 90-93 socket. My car is a 88 and the 88 socket is different than the 90+. Called LMR and spoke to Bryan to change my order and he told me he will just ship the correct part to me for free versus having me reorder the part again.

I thought that was pretty cool of him.

stanglx2002 · May 13, 2019

Those guys have always been great and back there products for sure. Big reason I buy all my Mustang parts from them then the other vendors

BlakeusMaximus · May 13, 2019

Yeah, they are great over there.

fredfifty · May 13, 2019

ordered a clutch cable, turned out to be the wrong one, so i called and they sent me the right one and told me i could keep the wrong one. now thats awesome.

James V · May 13, 2019

When I was first wrenching on my car I bought the alternator upgrade (which I've recently learned I could have done for cheaper through a junkyard..) and I accidentally overtightened a nut on the stud on it and it snapped off. After calling LMR and telling them what happened they let me keep the one with the broken stud and sold me another for half the price. I thought that was nice of them.

DSB88GT · May 14, 2019

Agreed...their customer service is tremendous.

Mustang5L5 · May 14, 2019

Their's and Max Motorsports have been spot on for me when I needed them.

Labora · May 14, 2019

They put Dallas Mustang out of business around here.

BlakeusMaximus · May 14, 2019

Labora said:
They put Dallas Mustang out of business around here.

Did they? I used them before, been a long time though.

Labora · May 14, 2019

DM did it to themselves but being close to both LMR has been better for last 15~ years. Know plenty of people around here who will make the trip down to pickup items.

Mustang5L5 · May 14, 2019

Their website is still active.

Not a whole lot of selection, and the site could be better

Labora · May 14, 2019

Mustang5L5 said:
Their website is still active.

Not a whole lot of selection, and the site could be better

Ya nothing public yet other than a sign on the door. Former employee told me they had locked the doors, and it had been coming for awhile. Few customer cars still locked in too.... Crappy deal.

BlakeusMaximus · May 14, 2019

They closed the doors and still have customer cars in there?? Yikes

hoopty5.0 · May 14, 2019

Wow. I was actually on their site yesterday looking for a radiator. oh well.

Mustang5L5 · May 14, 2019

LMR's customer service is top notch

BlakeusMaximus

Still got to try a little lube on my speedo head

stanglx2002

CT Material here

BlakeusMaximus

Still got to try a little lube on my speedo head

fredfifty

James V

DSB88GT

Active Member

Mustang5L5

That is…until I whipped out my Bissell

Labora

BlakeusMaximus

Still got to try a little lube on my speedo head

Labora

Mustang5L5

That is…until I whipped out my Bissell

Labora

BlakeusMaximus

Still got to try a little lube on my speedo head

hoopty5.0

mechanicus terribilis

Mustang5L5

That is…until I whipped out my Bissell

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Still got to try a little lube on my speedo head

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