SCREWED BY DEALER TODAY!!

[falcon65]

I ordered a 05 Premium GT on Oct 21st from the dealership that "supports" the local Mustang Club. The deal they made with me and other club members was $500 over factory invoice.

My car was supposed to be built today and delivered by the end of the month or early January!

However, today I get a call from the dealership and am told that they are no longer going to honor this price and that ALL NEW MUSTANGS WILL BE SOLD AT MSRP OR NOT AT ALL

Needless to say that I am NOT PAYING MSRP for any car much less one that I had ordered at $500 over invoice!

I am telling everyone I know NOT TO BUY ANYTHING from this dealership.

 

[Mr_dcj2001]

Word. Stick it to the man. You might have to wait awhile before the prices drop though.

 

[05RedfireGT]

I imagine that the policy on this forum is not to name dealers, but could you let me know what city you are in?

just curious.

 

[91mini]

Did you put down a non refundable deposit? That would suck!

 

[ryanrule]

name dealers all you want

 

[White05GT]

I ordered a 05 Premium GT on Oct 21st from the dealership that "supports" the local Mustang Club. The deal they made with me

However, today I get a call from the dealership and am told that they are no longer going to honor this price

Since I'm in the middle of law school finals, these two points in your post seem key. Was there anything in writing? If not, was the word "agreement" or "contract" used by you or the dealership (or dealership's representative)? Despite what the dealership may tell you, money does not have to change hands for there to be a valid, enforceable contract.

edit: I'm not here to give legal advice (because, I can't yet!), but there's nothing wrong with letting shady people out there know that they can't just back out of a deal.

 

[falcon65]

originally posted by White05GT

Since I'm in the middle of law school finals, these two points in your post seem key. Was there anything in writing? If not, was the word "agreement" or "contract" used by you or the dealership (or dealership's representative)? Despite what the dealership may tell you, money does not have to change hands for there to be a valid, enforceable contract.

No there was nothing in writing but the word agreement and contract were both used when I ordered the car. No money exchanged hands as I was not given a "firm price" until the build order came through. However, I was given an invoice price with the $500 added and a order # & vin# on the car.

I placed the order with the "inventory manager" who is also a VP in the Mustang Club here. He has always been a "straight shooter" and has sold many Mustangs to club members at $100-$200 over factory invoice in the past. However, the dealership was recently sold and the new owner seems to be more interested in "profit" than good will among local residents.

 

[White05GT]

originally posted by White05GT


No there was nothing in writing but the word agreement and contract were both used when I ordered the car. No money exchanged hands as I was not given a "firm price" until the build order came through. However, I was given an invoice price with the $500 added and a order # & vin# on the car.

I placed the order with the "inventory manager" who is also a VP in the Mustang Club here. He has always been a "straight shooter" and has sold many Mustangs to club members at $100-$200 over factory invoice in the past. However, the dealership was recently sold and the new owner seems to be more interested in "profit" than good will among local residents.

I'm not saying what you SHOULD do, but you might suggest the phrases "breach of contract" and "deceptive trade practices" to whoever broke the "deal." The more unemotion, matter-of-fact you are, the more credible this person might consider you. In short, the dealership might be inclined to honor their promise to keep from having to deal with someone willing to have papers served to them. May or may not be a case here, but it could definitely cost them to find out.

 

[drmustang]

That dealership underestimated the number of dumbos out there who will pay sticker for a Ford and will sell the unit you ordered to one of them. Typical scum bag car dealer tactics. I allways feel like I need a shower when I walk out of one of those places.

 

[JonJon]

I'm not saying what you SHOULD do, but you might suggest the phrases "breach of contract" and "deceptive trade practices" to whoever broke the "deal." The more unemotion, matter-of-fact you are, the more credible this person might consider you. In short, the dealership might be inclined to honor their promise to keep from having to deal with someone willing to have papers served to them. May or may not be a case here, but it could definitely cost them to find out.

agreed
I would mention that you guys had an understanding and you'd hate to have to discuss things with a lawyer
couldn't hurt to try

 

[falcon65]

Right Guys!

I might drop them a note tomorrow and see what happens!

Thanks,

 

[drmustang]

Tell the greaseball that made you the 500 over invoice deal to enjoy another cold Big Mac in his cubicle while he waits for the fool who will pay sticker for the car you were promised.

 

[Wsmatau]

Also a compromise might be in order. Try the X-plan route. There are other threads that give away X-plan PIN #'s and I think X-plan is about as good as it is going to get on the 2005 for a while.

 

[ks44142]

You might consider mentioning a call to your local TV station's factfinders and bring up the fact that $500 lost on honoring your deal would be a drop in the bucket if it was on the news and internet and dealers reputation was questioned...

 

[White05GT]

Right Guys!

I might drop them a note tomorrow and see what happens!

Thanks,

Once again, not telling you what you SHOULD do, but it might be better to make your legal suggestions, in person. The more matter-of-fact you are, the more the responsible party will consider getting served with papers. Even if your claim has no merit, the chance of a lawsuit seems to make most people think twice.

 

[Darkhorse845]

Good luck though.

 

[GT-03]

However, I was given an invoice price with the $500 added and a order # & vin# on the car.

Well, if you have the VIN, then I would call Ford at either 1-800-392-3673 (customer relations) or 1-866-693-6738 (marketing center). Tell them the VIN and have them look up if it is a customer order or not, and if a customer order, ask if the name on record is yours.

After finding out that info, tell Ford that you have a deal with the dealership, and that the dealership is giving you a run-around after the order was placed with Ford on your behalf.

I think having a valid VIN is really key here. If you made a deposit too, you might even have a legal claim against the title on that specific vehicle.

BTW, calm down before calling Ford. Don't get emotional at all with Ford. Act "professional". Don't threaten or yell at the one person you need to be on your side.

 

[RisingForce]

I understand your dissapointment, yet this car is really worth it even if it is MSRP you gonna pay,,, Just do it man,,(not from the same dealer of course) but just go to another one and pick one up!!! the pleasure you get from driving this beautiful car and the joy you get when people compliment you on it non stop, will make it worth while, I promise!!! This IS the car thats worth every pennt you spend for ir (but not more than MSRP! )

Peace bro

 

[RICKS]

I ordered my dad's '05 GT premium at dealer invoice + $500 without any club deal, just called up and told 'em what I wanted. Don't have any good suggestions, as obviously, you were expecting to have the car sooner, not later. But pride alone would have me in the position that the dealer would either stick to its original deal, or shove it up their....

 

[JonJon]

I understand your dissapointment, yet this car is really worth it even if it is MSRP you gonna pay,,, Just do it man,,(not from the same dealer of course) but just go to another one and pick one up!!! the pleasure you get from driving this beautiful car and the joy you get when people compliment you on it non stop, will make it worth while, I promise!!! This IS the car thats worth every pennt you spend for ir (but not more than MSRP! )

Peace bro

I'm sorry, but if the dealer suddenly called you and told you that you had to pay $2k more because they wanted to make more money, would you settle for it? I sure as heck wouldn't, that's underhanded and wrong.