Hi Everyone,
I'm Justin with Ford Customer Service. In most vehicles the SYNC microphone is located in the rear view mirror. The newer models have the microphone located in the head rest. I would recommend consulting with your local Ford dealer to find out where it is located in your vehicle.
If you have any questions related to vehicle availability, options, pricing, comparison, or information on a new production vehicle, please feel free to message me or contact our Marketing Program Headquarters at 1-800-334-4375.
Thank you,
Justin
Ford Customer Service Division