So I went to Sears today..

sonicblue87lx

Member

Jul 1, 2005

126

0

16

Oct 17, 2005

#1

• Oct 17, 2005

• #1

The lady at the counter told me that starting yesterday your no longer allowed to return or exchange unless you have proof of purchase on tools. I was like um... Alright Now what am I going to do for all the other Craftsman tools that I have with nothing showing. Before all I had to do was bring the tool get a new one and give them my old one... I know some people will be bitching about this one there. Wasnt sure if its just at this sears or if they are doing it everywhere.

 

DFG 5OH

Active Member

Aug 28, 2004

1,341

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36

Louisville, KY

Oct 17, 2005

#2

• Oct 17, 2005

• #2

they have a lifetime warrenty...how could they do that?

 

bjl95mustang

Founding Member

Jan 18, 2000

1,495

0

36

Austin,TX

Oct 17, 2005

#3

• Oct 17, 2005

• #3

Yah, Thats sounds like

 

Mustangless

Member

Jun 27, 2003

903

1

18

home

Oct 17, 2005

#4

• Oct 17, 2005

• #4

this ratchet broke on me.

What, Do i have my receipt?

Here it is, 1987, gald I held on to this.



That is probably going to cause problems.

 

Zero Signal

Active Member

Feb 24, 2003

2,633

2

46

Tucson, AZ

Oct 17, 2005

#5

• Oct 17, 2005

• #5

Yeah They were bought out, no more cool policies Everyone is screwed and craftsman is going to go to crap in time.

 

Car RamRod

Banned

Mar 30, 2005

623

0

0

Queens, NYC

Oct 17, 2005

#6

• Oct 17, 2005

• #6

youve gotta be kidding me. I have a few wrenches that I need to bring back.
Total

 

mricci

Member

Aug 17, 2003

301

0

17

Massachusetts

Oct 17, 2005

#7

• Oct 17, 2005

• #7

Yea me too, guess i wont be buying much more craftsman stuff, the warranty was the whole reason to buy them.

 

SeventyMach1

Keep it lubed .... keep it straight .... and keep

Mar 30, 2005

1,940

3

36

North Carolina

Oct 17, 2005

#8

• Oct 17, 2005

• #8

Mustangless said:

this ratchet broke on me.

What, Do i have my receipt?

Here it is, 1987, gald I held on to this.



That is probably going to cause problems.

Click to expand...

They never replaced any of mine anyway ..... they always gave me a "refurbishing" kit ...... And to think ... I spent 3 years working for those morons until I joind the service ....

 

mo_dingo

20+ Year Stangneter

Aug 26, 2003

3,031

2

58

Tucson, AZ

Oct 17, 2005

#9

• Oct 17, 2005

• #9

wow.....I can't believe that crap. Way to ruin a perfectly good line of tools......
Scott

 

super302

I'd do anything for free Bapples

May 29, 2004

2,878

1

0

Davenport, IA

Oct 17, 2005

#10

• Oct 17, 2005

• #10

WTF??

I need to get a new 3/8 ratchet, what kind of crap is that

 

iskwezm

10 Year Member

May 24, 2005

4,159

20

79

Rowland Heights,California

Oct 17, 2005

#11

• Oct 17, 2005

• #11

I have a 1/2 inch ratchet i have been waiting to return,guess i'll start buying more tools from Harbor Freight now

 

RsStanG1987

I shaved all my pubes playing this game.

10 Year Member

Mar 13, 2004

569

9

79

Dupont PA

Oct 18, 2005

#12

• Oct 18, 2005

• #12

I dont think its true i looked all over and cant find nothing on it. Im gonna call in the morning and see what they say. They will be losing money if thats the case.

 

SN95StangMan

New Member

Jul 5, 2003

1,292

0

0

Lynwood, CA

Oct 18, 2005

#13

• Oct 18, 2005

• #13

WTF. If thats the case, im not going to buy any more craftsman tools....

 

MysteryMachine

Active Member

Jun 21, 2003

1,835

2

39

Parkesburg, PA

Oct 18, 2005

#14

• Oct 18, 2005

• #14

yeah I think like Kmart bought them out when i heard it i thought it was a joke but maybe it is true

 

Blackened302

Active Member

Jul 21, 2005

1,439

0

36

South TX

Oct 18, 2005

#15

• Oct 18, 2005

• #15

i heard that **** about k-mart buying them out, too... after they had just gone bankrupt!? wtf is up w/ that?

 

hotrodnut

Member

Jul 12, 2004

672

0

17

North Florida

Oct 18, 2005

#16

• Oct 18, 2005

• #16

Maybe bull from that store, when I lived in Greenville, SC I took a few broken screw drivers to the Sears at the Mall and the guy told me they didn't honor that anymore.

I don't know if it's true now or not but in the last 6 months, my Son and I gathered up some tools we've had around for awhile, a ratchet that didn't always ratchet and even those same tools I tried returning from SC and we had no problems getting them replaced. Two of the screw drivers were ones that were discoutinued and they said just pick out something close and we'll exchange them.

 

StangVert00

New Member

Mar 2, 2003

234

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0

Stoneham, MA

Oct 18, 2005

#17

• Oct 18, 2005

• #17

Stewie: "You MUST be 'shrooming!"

 

94-302-vert

Active Member

Aug 16, 2004

1,947

2

36

NE CT

Oct 18, 2005

#18

• Oct 18, 2005

• #18

Well i wouldn't be surprised.. the quality of thier electric tools went to crap why not stop honoring the warranty on thier hand tools... And before anyone says it I will also be one of those that is screwed... All of my hand tools are craptsmen...

 

hotrodnut

Member

Jul 12, 2004

672

0

17

North Florida

Oct 18, 2005

#19

• Oct 18, 2005

• #19

94-302-vert said:

Well i wouldn't be surprised.. the quality of thier electric tools went to crap why not stop honoring the warranty on thier hand tools... And before anyone says it I will also be one of those that is screwed... All of my hand tools are craptsmen...

Click to expand...

You're right on the electric tools, I used to be a Designer for the company that made all their portable electric hand tools (Singer Company) and now Sears has different vendors and brands plus Singer was bought out by the Japanese Company Ryobi. I don't know if they are still a Vendor for Sears or not though but I feel like thier electric tools went to crap as you do.

 

sonicblue87lx

Member

Jul 1, 2005

126

0

16

Oct 18, 2005

#20

• Oct 18, 2005

• #20

Yea I went to buy a 12pnt 5/16 and she was telling me that.. First thing I did was call a buddy of mine being i call his garage Sears since he has like every tool. He wasnt to happy.