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  • 2005 - 2014 S-197 Mustang -General/Talk-

Speed Concepts

  • Thread starter Thread starter Major Hal
  • Start date Start date Dec 20, 2008

Major Hal

New Member
Aug 31, 2008
0
0
0
Yuma/Arizona/USA
Dec 20, 2008
#1
  • Dec 20, 2008
  • #1
Has any one dealt with this vendor? I ordered a set a boom tubes from them on the 14th and have yet to get a shipping status, they have charged my credit card.

I do not mind waiting, I just want some type of status, I have tried contacting them via phone & email no replies!

Thanks
Major
 

autumn_again

New Member
Oct 2, 2007
356
0
0
Hamilton, NJ
Dec 20, 2008
#2
  • Dec 20, 2008
  • #2
i've never heard of them. but i know alot of places are really screwy this time of year. i work in retail and everything we order is not coming normal times, or even the times the vendors say.

i ordered my tuner about a week ago tomorrow, still don't really know any information on when i'll get it, kinda sucks but i guess its just part of the holiday season.
 
F

french2812

New Member
Oct 12, 2006
89
0
0
Olympia, WA
Dec 24, 2008
#3
  • Dec 24, 2008
  • #3
Yes, I have dealt with them before and won't ever again. I ordered a set of Magnaflow Catbacks. Best price I could find but the service was non-existent. My card got charged right away but I never got any confirmation, no shipping info and no response to emails. I Googled around and tried to find a phone number, I didn't notice at the time that there was none listed on their website. I got a hold of a couple of places that had the same name, but in a different line of business. They had fielded phone calls from people like me trying to make contact.
I finally got an email saying they were far too busy to answer the fifty emails they get a day. (I wish I only got fifty)I eventually (about two weeks later) got a shipping confirmation. Trouble is, they got my address wrong and it was shipped to Minnesota instead of Washington State. All told, it took about a month, many emails, several ill fated phone calls and a lot of frustration before I got my order. That has been a few years ago, doesn't sound like they have improved much. Good Luck.
 

Major Hal

New Member
Aug 31, 2008
0
0
0
Yuma/Arizona/USA
Dec 24, 2008
#4
  • Dec 24, 2008
  • #4
french2812,
I appreciate your response maybe there is hope! I keep calling & emailing just like you no resopnse!

I will give it a while longer and see what happens!

Major
 

Major Hal

New Member
Aug 31, 2008
0
0
0
Yuma/Arizona/USA
Feb 7, 2009
#5
  • Feb 7, 2009
  • #5
I contacted the BBB and they tried to contact Speed Concepts, BBB gave up but will keep this on record for three years. There were numerous complaints on this company. By the way the BBB gives them a grade of F!

Pass the word; run from this place they have good prices which sucks you right in!

I finally disputed with the CC and the charges were taken off my card.

I did get my boom tubes from Last Call Racing and they sound great! A great axle back exhaust!

Major
 

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