Stangersite.com rebuilding turnaround time question

S

sparx

Member

Sep 2, 2009

369

1

19

Feb 2, 2010

#1

• Feb 2, 2010

• #1

If you had a steering box rebuilt at http://www.stangerssite.com/GBparts.html
how long did it take?

Randy has my steering box now, and it has been over a month.
He does not like to return phone calls apparently either.

sparx

 

JonK

Member

Jun 6, 2007

276

0

16

Nashville (Smyrna), TN

Feb 2, 2010

#2

• Feb 2, 2010

• #2

Mine took a few months last year but I was in no hurry as the engine is still out. I read he had health issues before xmas but was getting caught up going into the new year 2010.

He does first rate work at a very reasonable price, comes back looking new but he is 'old school' as I call it and works at his own pace for that quality/price.

You may call closer to 8am-9am CST in Tx. that's when I had the best luck catching him to answer the phone, from what I understand he has a shop/warehouse he works in and i've never been in a quiet one so it may be hard to hear the phone with machines going later in the day. I always left a brief message with my name/part, call back #, very nice to talk to when you do get him.
Jon

 

S

sparx

Member

Sep 2, 2009

369

1

19

Feb 2, 2010

#3

• Feb 2, 2010

• #3

thanks
I sent him a letter yesterday since he does not answer or return phone calls or emails.
I cannot wait for two more months.

My engine is out now also, but I should be able to put it back in in two weeks.
Be easier to put in the box and shaft first.
sparx

 

F

ForceFed70

That's why they call it "dope"

Founding Member

Dec 6, 1999

4,818

1

69

BC Canada

Feb 3, 2010

#4

• Feb 3, 2010

• #4

Mine was about a 6 week turn around time (from the time he received till the time he shipped). I was a little upset as I had just emailed before sending the parts and asked how long it would take him and he told me "2 weeks". The said it was due to the ice storm and some family issues.

I must say tho, it was worth the wait. Parts came back looking beautiful and worked perfectly too.

 

S

sparx

Member

Sep 2, 2009

369

1

19

Feb 3, 2010

#5

• Feb 3, 2010

• #5

Well he has had the parts now since Jan 6.
I still have gotten no reply and he was delivered the Priority letter I sent on Feb 3.
sparx

 

S

sparx

Member

Sep 2, 2009

369

1

19

Feb 4, 2010

#6

• Feb 4, 2010

• #6

Good news!
I heard from Randy today and my steering box has been evaluated and hopefully will be rebuilt within a couple of weeks.

In addition the parts are in excellent condition.

sparx

 

S

sparx

Member

Sep 2, 2009

369

1

19

Mar 9, 2010

#7

• Mar 9, 2010

• #7

Warning!!!!!!!!!!!!!

This guy has had my steering box now for 9 weeks and it is still not back and I don't know when it is coming. I requested it be shipped back on March 11 rebuilt or not.

I strongly recommend that you do not use this vendor to fix your steering box if you want - it back when promised, phone calls and emails returned or any communications for that matter.

Randy is a nice fellow but he just cannot get the work done and has held my Mustang project hostage for over two months now.

Stay away!
sparx

 

RGS0907

New Member

Aug 21, 2003

429

1

0

New Jersey

Apr 18, 2010

#8

• Apr 18, 2010

• #8

sparx said:

This guy has had my steering box now for 9 weeks and it is still not back and I don't know when it is coming. I requested it be shipped back on March 11 rebuilt or not.

I strongly recommend that you do not use this vendor to fix your steering box if you want - it back when promised, phone calls and emails returned or any communications for that matter.

Randy is a nice fellow but he just cannot get the work done and has held my Mustang project hostage for over two months now.

Stay away!
sparx

Click to expand...

Sparx, how did you make out?

 

S

sparx

Member

Sep 2, 2009

369

1

19

Apr 18, 2010

#9

• Apr 18, 2010

• #9

Hi
I got the steering unit back from Randy a couple of weeks ago.
He is the nicest guy in the world. To be honest I have not gotten back to working on the car since I took up another project, but hope to get on it shortly.

He explained the steering box I sent was in great shape and it was almost like new and had to do very little to it. He fixed it for the quote $160.00 or so and shipped it back packed very well.

If he could state accurate turn around it would be more convenient for everyone. I have to say he is one heck of a nice fellow and does nice work.

Once I have it back in the car I will post here again.

Jim

 

F

ForceFed70

That's why they call it "dope"

Founding Member

Dec 6, 1999

4,818

1

69

BC Canada

Apr 18, 2010

#10

• Apr 18, 2010

• #10

Ouch. Looks like the turn around time has gotten worse instead of better. Too bad as like you said, he's a nice guy and does excellent work. Just wish he would be honest when you ask how long it will take.

 

S

sparx

Member

Sep 2, 2009

369

1

19

Apr 18, 2010

#11

• Apr 18, 2010

• #11

Yes he said 2 weeks before he could look at it and then about 2 to fix it.
So I sent it in the last week of December and had it back the last week of March
Jim

 

C

chockostang

New Member

Jun 16, 2009

106

0

0

Apr 19, 2010

#12

• Apr 19, 2010

• #12

Randy is a very knowledge person that has been overwelmed with work. Lost his help, and is trying very hard to accomplish the task of aiding others.

Can't say much more than that!

Dan @

Chockostang

 

S

sparx

Member

Sep 2, 2009

369

1

19

Apr 19, 2010

#13

• Apr 19, 2010

• #13

chockostang said:

Randy is a very knowledge person that has been overwelmed with work. Lost his help, and is trying very hard to accomplish the task of aiding others.

Can't say much more than that!

Dan @

Chockostang

Click to expand...

I agree, never meet a nicer guy. I didn't know he lost his help.
jim