Hi, I am new to the forum, not speaking english as my native language...
I own two GTs , one convertible, one coupe, I had those cars equipped with Steeda lowering springs, installation done by a shop, on two fairly new cars (1000 miles on the convertible and 3500 miles on the coupe).
Then as soon as I had this installation done I had the cars shipped to europe (not officially imported here, a blast to own !).
When I had a chance to drive it I noticed a lot of noises coming, mostly, from the front suspension (less noise in the convertible due to rigidity) especially when riding on bumpy roads.
I contacted Steeda, they told me about the recall of the perches, I had them replaced, with no changes about the noises.
Now after all this done Steeda doesn't want to offer any support about that problem, they claim they don't produce defective parts and there is no mismount possible (understand: it is do able by any home mechanic).
I sent them pictures I took during installation at the shop, during removal "inspection" when I found about the noises, during replacement of the perches, and also sound files with the noises.
They said (no jokes) they have no speakers to listen to it....
I begged them for help, told them I wouldn't stay like this.
They don't want me to return the parts (I have two more kits on the shelf for other cars) because it is more than 30 days after purchase....
So I need help on three things :
what is the reputation of Steeda ?
what could my noise problem coming from ?
How can I have Steeda doing something about this ?
Thank you for anyone helps !
I own two GTs , one convertible, one coupe, I had those cars equipped with Steeda lowering springs, installation done by a shop, on two fairly new cars (1000 miles on the convertible and 3500 miles on the coupe).
Then as soon as I had this installation done I had the cars shipped to europe (not officially imported here, a blast to own !).
When I had a chance to drive it I noticed a lot of noises coming, mostly, from the front suspension (less noise in the convertible due to rigidity) especially when riding on bumpy roads.
I contacted Steeda, they told me about the recall of the perches, I had them replaced, with no changes about the noises.
Now after all this done Steeda doesn't want to offer any support about that problem, they claim they don't produce defective parts and there is no mismount possible (understand: it is do able by any home mechanic).
I sent them pictures I took during installation at the shop, during removal "inspection" when I found about the noises, during replacement of the perches, and also sound files with the noises.
They said (no jokes) they have no speakers to listen to it....
I begged them for help, told them I wouldn't stay like this.
They don't want me to return the parts (I have two more kits on the shelf for other cars) because it is more than 30 days after purchase....
So I need help on three things :
what is the reputation of Steeda ?
what could my noise problem coming from ?
How can I have Steeda doing something about this ?
Thank you for anyone helps !