Texas Hotrods horror story

[ErikTheBeast]

I had ordered a set from Stangmods and had to cancel the order because of the backorder situation. So I ordered a set of Mac longtubes and a prochamber from THR on off Evil bay on 8/7 under the assumption that they had been in stock. I got an e-mail from them a few days later saying that they were on backorder and should be here in 2 weeks. They even offered to comp me 2 t-shirts or $20 in shipping delays. 2 weeks passed and I contacted them and still another 2 weeks. Well a month and a half later no headers or t-shirts still. I called Mac to see what was going on and they said that at the beginning of this week they would be shipping out. So again I called THR to see what the deal was. After being on hold for about 20-30 minutes the VP customer service rep tells me that theyre going to be another 2 weeks out. I asked if it was too late to cancel the order ( because matt at stangmods called me personally and told me they had them in stock now) Well , I could cancel the order but it was about a $50 credit car fee for each order. Needles to say I wont ever do business with THR again.

 

[deftsound]

thanks for the heads up, ill be staying away from them

 

[LaserSVT]

Never delt with them and looks like I wont. I like LMR and Texas Mustangs cause they are both driving distance and have always had great service for me

 

[ErikTheBeast]

Just found out their e-bay account got canned because of a bunch of cases like this one.

 

[rabidscoobie]

Never delt with them and looks like I wont. I like LMR and Texas Mustangs cause they are both driving distance and have always had great service for me

Same for me,Im about 1 1/2 hours away,plus I have family there so I can make a trip out of it.

 

[san~man]

Cancel the order and dispute any charge with your credit card. 6 weeks is outrageous when they told you 2.

 

[LaserSVT]

Same for me,Im about 1 1/2 hours away,plus I have family there so I can make a trip out of it.

Thats about how long it takes me too
Unless im in teh Cobra

 

[02nightmaregt]

Damn that sucks. Sorry for your luck man. Thanks for the look out though

Laser dude that sig is hilarious

 

[LaserSVT]

Damn that sucks. Sorry for your luck man. Thanks for the look out though

Laser dude that sig is hilarious

Thanks. I ran across it when my work keybord started only occasionally working and I hunt and peck so when I looke up at the screen I only would see 2/3 of the charechters and the shift button has it out for me


Anywho, I had heard all about MAC being on backorder forever but that really sucks with the runaround. I will never do buisiness with them and will pass it along to my local friends with Stangs. We usually all go to LMR anyway.
I still need to learn what the best Termi parts places are though :shru:

Did you use paypal?

 

[ErikTheBeast]

Yeah , I used paypal im debating whether or not to file a dispute or just give in and wait the 2 more weeks and go from there.

 

[isjoining]

I would file a chargeback with your credit card if you used one to pay via paypal, don't bother filing a dispute with paypal. $50 credit fee to cancel an order that has not been shipped out? bunch of crooks.