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  • 1996 - 2004 SN95 Mustang -General/Talk-

Texas Hotrods horror story

  • Thread starter Thread starter ErikTheBeast
  • Start date Start date Sep 22, 2008

ErikTheBeast

Member
Apr 12, 2006
124
0
16
Kansas City MO
Sep 22, 2008
#1
  • Sep 22, 2008
  • #1
I had ordered a set from Stangmods and had to cancel the order because of the backorder situation. So I ordered a set of Mac longtubes and a prochamber from THR on off Evil bay on 8/7 under the assumption that they had been in stock. I got an e-mail from them a few days later saying that they were on backorder and should be here in 2 weeks. They even offered to comp me 2 t-shirts or $20 in shipping delays. 2 weeks passed and I contacted them and still another 2 weeks. Well a month and a half later no headers or t-shirts still. I called Mac to see what was going on and they said that at the beginning of this week they would be shipping out. So again I called THR to see what the deal was. After being on hold for about 20-30 minutes the VP customer service rep tells me that theyre going to be another 2 weeks out. I asked if it was too late to cancel the order ( because matt at stangmods called me personally and told me they had them in stock now) Well , I could cancel the order but it was about a $50 credit car fee for each order. Needles to say I wont ever do business with THR again.
 

deftsound

Please ask me how much my supercharger cost
Apr 6, 2004
945
1
39
Texas City TX
Sep 22, 2008
#2
  • Sep 22, 2008
  • #2
thanks for the heads up, ill be staying away from them
 

LaserSVT

Got FB banned again for saying nards
Founding Member
Nov 29, 1999
9,391
3,537
233
Sep 22, 2008
#3
  • Sep 22, 2008
  • #3
Never delt with them and looks like I wont. I like LMR and Texas Mustangs cause they are both driving distance and have always had great service for me
 

ErikTheBeast

Member
Apr 12, 2006
124
0
16
Kansas City MO
Sep 22, 2008
#4
  • Sep 22, 2008
  • #4
Just found out their e-bay account got canned because of a bunch of cases like this one.
 

rabidscoobie

10 Year Member
Jun 21, 2007
616
12
48
College Station,TX
Sep 22, 2008
#5
  • Sep 22, 2008
  • #5
LaserSVT said:
Never delt with them and looks like I wont. I like LMR and Texas Mustangs cause they are both driving distance and have always had great service for me
Click to expand...

Same for me,Im about 1 1/2 hours away,plus I have family there so I can make a trip out of it.
 
S

san~man

O-G
Founding Member
Nov 29, 1999
8,546
3
78
A little grass shack on a big lava rock
Sep 22, 2008
#6
  • Sep 22, 2008
  • #6
Cancel the order and dispute any charge with your credit card. 6 weeks is outrageous when they told you 2.
 

LaserSVT

Got FB banned again for saying nards
Founding Member
Nov 29, 1999
9,391
3,537
233
Sep 22, 2008
#7
  • Sep 22, 2008
  • #7
rabidscoobie said:
Same for me,Im about 1 1/2 hours away,plus I have family there so I can make a trip out of it.
Click to expand...
Thats about how long it takes me too
Unless im in teh Cobra
 

02nightmaregt

To hell with your Mustang, I want to see your HOG!
Jul 1, 2007
513
4
19
Southern Indiana
Sep 22, 2008
#8
  • Sep 22, 2008
  • #8
Damn that sucks. Sorry for your luck man. Thanks for the look out though

Laser dude that sig is hilarious
 

LaserSVT

Got FB banned again for saying nards
Founding Member
Nov 29, 1999
9,391
3,537
233
Sep 22, 2008
#9
  • Sep 22, 2008
  • #9
02nightmaregt said:
Damn that sucks. Sorry for your luck man. Thanks for the look out though

Laser dude that sig is hilarious
Click to expand...
Thanks. I ran across it when my work keybord started only occasionally working and I hunt and peck so when I looke up at the screen I only would see 2/3 of the charechters and the shift button has it out for me


Anywho, I had heard all about MAC being on backorder forever but that really sucks with the runaround. I will never do buisiness with them and will pass it along to my local friends with Stangs. We usually all go to LMR anyway.
I still need to learn what the best Termi parts places are though :shru:

Did you use paypal?
 

ErikTheBeast

Member
Apr 12, 2006
124
0
16
Kansas City MO
Sep 23, 2008
#10
  • Sep 23, 2008
  • #10
Yeah , I used paypal im debating whether or not to file a dispute or just give in and wait the 2 more weeks and go from there.
 

isjoining

New Member
Mar 28, 2007
143
0
0
Orlando, FL
Sep 23, 2008
#11
  • Sep 23, 2008
  • #11
I would file a chargeback with your credit card if you used one to pay via paypal, don't bother filing a dispute with paypal. $50 credit fee to cancel an order that has not been shipped out? bunch of crooks.
 
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