jae902 said:Heres the situation. My buddy ordered his tcp rack and pinion from mustang depot about 2 weeks ago. Just called mustand depot today to find out the status, only to find out that mustang depot cannot get anything from them anymore and recieved a refund for his purchase. Called mustangs plus, they don't sell tcp stuff either. Called tcp and got the voice mail. Whats going on? Still need to order the front suspension and rack and pinion. Where does he need to go buy this stuff.
FLORD said:ok never mind i just called slater and he said he just got a update from tcp and mustangs plus just bought them out and everything is almost twice the cost. so i dont know what to say.
dolfan87 said:DO NOT order anything TCP. Go Global West, or one of the other suppliers. 87
usedtobe 67p51d said:I got a used set of '67+ uppers for sale
dolfan87 said:Well, now you can't even leave a message with TCP. Their voice mail is full.
Does anyone know the proper method for recourse? It's becoming apparent that the rumors floating around a month ago are true, and now I can't even call them to ask for my money back.
Any ideas?
steelhorse said:I dont know if the rumors are true or not but since they are not responding to you I offer this:
If you put the $600 on credit card you can contact your credit card company and have the charges reversed/charged back because "the service or product was never delivered or recieved" you'll have to fill out a form and it may take a couple of weeks but it will happen. if you paid by check or cash you'll have to contact them to get it back, unless you get an attorney to write a letter demanding the refund that usually works well and quickly and most lawyers will put together a letter pretty inexpensive.
Hope it works out for you one way or another.
Red Barchetta said:I heard from my source today, and they are still in business. They might behind, but they have not closed the doors. While my source is very reliable, I would prefer to hear from Lino, a representative of the company, to come out and give us a definitive answer.
Even if they really are still in business, these rumors are not helping with their reputation which will definitely affect their sales.
Lino, are you listening?
dolfan87 said:Ah geeez. I paid with my check card...so it came right out of my checking account.
What a pain in the butt.
Maybe they will call...crap.
87
KOTOR said:You can dispute a check card transaction just the same as a credit card.
No kidding? That is why I said:KOTOR said:Forgive me, but an unnamed source at this point doesn't really prove anything. Not only is NOBODY answering the phone, but there is now no ability to leave voice messages. People have been waiting months for products. If they aren't on the way out the door, customer service like that is gonna push them out of it soon enough.
Red Barchetta said:...While my source is very reliable, I would prefer to hear from Lino, a representative of the company, to come out and give us a definitive answer.
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