Total Control Products, where to buy?
- Thread starter jae902
- Start date
dolfan87 said:
In the meantime, they have lost MY business. I called to order a R&P setup. I dont feel comfortable ordering from a company that decides randomly (yeah bad spelling) IF they are going to support their product. Sure, they have the choice to turn their phones off (or kick it to voicemail, which I thought I heard was now full), but what a TERRIBLE business decision. If they had significant competition, they would be dead in the water.
Pakrat
Founding Member
That was exactly my thought. To have more demand than supply usually does not force one out of business. C'mon, how hard can it be to find good reliable help, honestly? It seems that with a little funding they could really hire some skilled people and pump up their business. Hmmm, maybe they should go public and sell stocks?
In either case, I agree, they are not handling this well at all.
In either case, I agree, they are not handling this well at all.
dolfan87
Founding Member
Well depending on HOW they handled their help in the past (as well as their funds) could be the reason for these problems.
Their policy USED to be don't charge the customers card until the product is shipped, however they went right on ahead and charged my card three weeks ago, so that leads me to believe that they are hurting for money.
I dunno...it's all speculation at this point, and without a person to call, nor any returned messages, we are all sitting in the dark.
87
Their policy USED to be don't charge the customers card until the product is shipped, however they went right on ahead and charged my card three weeks ago, so that leads me to believe that they are hurting for money.
I dunno...it's all speculation at this point, and without a person to call, nor any returned messages, we are all sitting in the dark.
87
LMan
Founding Member
dolfan87
Founding Member
Hey, at least you have that option now. 6 months ago there wasn't anything else even available.
Let us know how you like it.
87
Let us know how you like it.
87
Route666
Active Member
MickeyK65Stang
New Member
Called TCP today 3/1 and they answered the phone, heck I was so surprised I almost forgot what I wanted to know. Anyway I was told my order would be shipping this week.
I sure hope this is a positive.
I sure hope this is a positive.
RGS0907
New Member
KOTOR said:
Is this something new? I have been returning any checkcard offers from my bank because they aren't supposed to have those protections like a credit card..
thehueypilot
Active Member
Seems to me if they do not answer the phone or email they are "OUT OF BUSINESS"! I was lucky and got my money back on parts from a distributor for them that were mis-packaged and unusable. I won't go there again!
TCP
I've heard that TCP was hard to get in touch with. I checked into Flaming River and they were helpful. Their kit is about the same price, plus you get tilt with theirs. Steeroids is also coming out with an R&P kit this summer, don't know what the price will be, but from what I can tell it is in the same ball park as the other two companies. Personally, I would get my money back and go with Flaming River.
I've heard that TCP was hard to get in touch with. I checked into Flaming River and they were helpful. Their kit is about the same price, plus you get tilt with theirs. Steeroids is also coming out with an R&P kit this summer, don't know what the price will be, but from what I can tell it is in the same ball park as the other two companies. Personally, I would get my money back and go with Flaming River.
jae902 said:
RGS0907 said:
That would be news to me. Most checkcards are now offering fraudulent use protection now, like credit cards, but I haven't heard of any that will settle disputes with merchants. They are like writing a check (thus the name), therefore you would have the same protections as writing a check - none.
Although banks are constantly changing policies and procedures to get business, maybe someone has started offering it. Like I said, it would be news to me.
mdjay
Premium Sponsor
I ordered a complete rack and power steering pump setup along with their motor supports. directly from TCP about 4 months ago. I have yet to receive anything, but they did take my money. They never told me about such a delay. I beleive that flaming river has started to produce the steering racks. If anyone confirms this let us all know
I ordered a complete rack and power steering pump setup along with their motor supports. directly from TCP about 4 months ago. I have yet to receive anything, but they did take my money. They never told me about such a delay. I beleive that flaming river has started to produce the steering racks. If anyone confirms this let us all know
dolfan87
Founding Member
geez428 said:
Yes, Flaming River is making the steering racks. Cheaper, but no power steering yet.
Good luck.
87
Red Barchetta
Founding Member
TCP is done
I just got a phone call and appearently, TCP closed its doors today. Not like the writing wasn't already on the wall. It's really too bad, as they did offer some good products.
If you ordered something from them by credit card and have already been charged but have not received the product, I'd start the charge back process immediately. I doubt you'll ever see your product.
I just got a phone call and appearently, TCP closed its doors today. Not like the writing wasn't already on the wall. It's really too bad, as they did offer some good products.
If you ordered something from them by credit card and have already been charged but have not received the product, I'd start the charge back process immediately. I doubt you'll ever see your product.
dolfan87
Founding Member
