As some of you may know, my Tri-Ax snapped just below the shifter pivot on the shaft. Following the advice of some people here, I contacted Steeda and sent the shifter off to them a week ago. I sent it two-day priority and called their sales manager three days later and he had not seen anything from me yet. I called two days later, still he syas he hadn't seen it. I called two more days later and I get the same story. At this point I'm thinking that I should have gotten a tracking number for the package. Well, today my wife calls me at work and says that we got a package from Steeda. Woo hoo!
They replaced the broken part at no charge just as they said they would! They stand behind their product alright!
They replaced the broken part at no charge just as they said they would! They stand behind their product alright!