Ok, since last summer my air stopped being cold in my car, so I just recently got around to attempting to recharge it. Without success, and research online I decided it was best to just take it to a reputable shop. I searched the phone books and called around and decided to take it to the place to seem most informed on A/Cs for cars.
I told the mechanic exactly what was wrong over the phone (compressor still kicks on just not blowing cold air, weird jumpy idle before it went out). He said it sounds like I need their $124.99 A/C service. So I say what the hell, and take it in.
He said it will take a few hours so I give them my phone number to let me know when its done. Few hours later, he calls and said it had a just shy of a full charge but suggested running ENGINE DIAGNOSTIC test to figure out why it wasnt kicking in. So he said he wouldnt bill me for the A/C service, but pay $60 bucks or so for the ENG. DIAG. So I agree to this.
Few more hours pass, he calls..... "Hey, you need a Ford specific relay and it will be $497 after labor and parts out the door, problem solved." ****** I really didnt want to, but I called him back and said, ok, Ill do it if that will fix the problem. I just want COLD A/C.
NEXT DAY, I call up and they finally got the part in. He said Ill call back when its installed. He calls back and says "well, now part of your ECM is fried and there's a week wait for it, and itll be an additional $400" (WHAT THE ???????) So naturally, Im pissed.... and I tell him to put my car back to how it was because air isnt worth nearly $1000 to have in my car. He says that the relay he bought was non returnable because it is an electronic part. Im so pissed I can barely think straight, so in the meantime, he says I cant get my car back until I pay for this bull**** part that I didnt even need. Im thinking that when messing with putting the new relay in that he messed up my ECM.
Now, mind you.... i never filled out any kind of form or anything nor was I told that any kind of parts werent returnable. So while Im stuck with no car, what should I do?
Am I getting screwed here? Help me think outside the box because Im beyond pissed.
Thanks,
Chris
I told the mechanic exactly what was wrong over the phone (compressor still kicks on just not blowing cold air, weird jumpy idle before it went out). He said it sounds like I need their $124.99 A/C service. So I say what the hell, and take it in.
He said it will take a few hours so I give them my phone number to let me know when its done. Few hours later, he calls and said it had a just shy of a full charge but suggested running ENGINE DIAGNOSTIC test to figure out why it wasnt kicking in. So he said he wouldnt bill me for the A/C service, but pay $60 bucks or so for the ENG. DIAG. So I agree to this.
Few more hours pass, he calls..... "Hey, you need a Ford specific relay and it will be $497 after labor and parts out the door, problem solved." ****** I really didnt want to, but I called him back and said, ok, Ill do it if that will fix the problem. I just want COLD A/C.
NEXT DAY, I call up and they finally got the part in. He said Ill call back when its installed. He calls back and says "well, now part of your ECM is fried and there's a week wait for it, and itll be an additional $400" (WHAT THE ???????) So naturally, Im pissed.... and I tell him to put my car back to how it was because air isnt worth nearly $1000 to have in my car. He says that the relay he bought was non returnable because it is an electronic part. Im so pissed I can barely think straight, so in the meantime, he says I cant get my car back until I pay for this bull**** part that I didnt even need. Im thinking that when messing with putting the new relay in that he messed up my ECM.
Now, mind you.... i never filled out any kind of form or anything nor was I told that any kind of parts werent returnable. So while Im stuck with no car, what should I do?
Am I getting screwed here? Help me think outside the box because Im beyond pissed.
Thanks,
Chris
