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  • 1996 - 2004 SN95 Mustang -General/Talk-

Bad Luck

  • Thread starter Thread starter mazen189
  • Start date Start date Mar 1, 2010

mazen189

Member
Jul 31, 2007
424
0
16
I.E. southern california
Mar 1, 2010
#1
  • Mar 1, 2010
  • #1
So, As some of you know, i recently purchased some fr500's for my car. Barely had them mounted last week. Since then, ive noticed my rear driver tire has been losing pressure, about 10psi per day. Well, i took it back to the tire shop to get it repaired thinking it was a bad valve stem, turns out theres a crack in the rim. Not literely a crack, but its these two little dots, barely noticable, but when you place the wheel in a tub of water, you can see where it's bubbling from.

Now, Do you guys think americanmuscle.com will be kind enough to help me replace the rim? I know I could have checked it earlier, but I live out in the boonies. Im going to call them tomorrow to see if they can replace the rim for me, and I can send this one back to them for inspection. Argh...the little things that annoy me....and this is my DD too
 

hotmustang331

Active Member
Apr 29, 2004
2,967
3
48
Bastrop,TX
Mar 1, 2010
#2
  • Mar 1, 2010
  • #2
Yes they should help...they are usually cool if it's a defect like that.
 
D

Deleted member 38176

Mar 1, 2010
#3
  • Mar 1, 2010
  • #3
It's clearly a manufacturing defect so yes, they need to replace it.
 

AMChrisYoung

Member
Nov 29, 1999
124
0
16
Malvern, PA
Mar 2, 2010
#4
  • Mar 2, 2010
  • #4
Our policy for voluntary returns (you didn't like the way they looked) on wheels is that once you've put tires on them, they're yours. However, we do have a warranty against manufacturer's defects, so if you'll send me a pm with a couple of pictures of the rim and your order information (billing/shipping address plus full name and email address) I'll take a look and see what I can do for you.
 

mazen189

Member
Jul 31, 2007
424
0
16
I.E. southern california
Mar 2, 2010
#5
  • Mar 2, 2010
  • #5
AMStanger said:
Our policy for voluntary returns (you didn't like the way they looked) on wheels is that once you've put tires on them, they're yours. However, we do have a warranty against manufacturer's defects, so if you'll send me a pm with a couple of pictures of the rim and your order information (billing/shipping address plus full name and email address) I'll take a look and see what I can do for you.
Click to expand...

THank you for your help. I already took some pictures and sent it to Robert in customer service. I snapped him a picture of where these two little holes are that the air is escaping from. Hopefully its enough to justify it. I even had it in water with the bubbling showing.
 

D-BOI

Member
Mar 26, 2009
596
1
17
Metro Detro
Mar 2, 2010
#6
  • Mar 2, 2010
  • #6
american muscle is a great company i have bought countless parts from them and all my friends as well im sure theylle take care of you man.
 

mazen189

Member
Jul 31, 2007
424
0
16
I.E. southern california
Mar 3, 2010
#7
  • Mar 3, 2010
  • #7
Just want Thank American Muscle for replacing my defective rim. FYI for everyone to know, they're the best. Really nice people.
 
D

Dustys'99

New Member
Aug 23, 2009
63
0
0
Saskatchewan, Canada
Mar 3, 2010
#8
  • Mar 3, 2010
  • #8
Glad to hear everything ended good for you. So many times all you hear about are all of the rip offs out there. Good to see a company out there who still has "customer service".
 
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