**** I think pocket lint does the trick... Seems pretty easy.
OP has every reason to be upset that the heads that were sent out were not finished properly, but OP has no right to get pissed at Nick for not giving a full refund after sending back heads that were damaged during shipping due to poor packaging. If anything, I'd have gone after the engine builder/machine shop for not packaging them appropriately before going on an internet rampage trying to ruin a mans business. Sounds like there was poor customer service from MHS AND from the engine builder.
There are 2 sides to a story and 3 issues to this one.
First the heads have increased oil clearance at the cam journals, rather than get long winded here are my findings on that:
http://www.modularheadshop.com/Artic...tem%20mods.htm
Second the valve job was out of round. The shop that did the seat work for me missed it and I missed it. Since my name are on the heads I took the responsibility 100% and offered a full 100% refund and sent out the UPS call tags to pick them up on my dime. I don’t want heads with bad seats out in the field, it should have been caught on 2 different occasions before leaving and it wasn’t. That’s all on me (and boy it won’t happen again) Anyone who builds engines and/or heads and has never had a mistake probably ain’t built enough of them yet. Its what you do to correct it that is the most important thing. I said I would take the heads back no problem, and I have brought the seat work in house now on a new style live/dead pilot system (I was the first customer for this new system) and it is being scrutinized to the finest detail and working sweet so far.
Third anytime you return an item you purchased anywhere its up to you to get it back safely. When they arrived back as scrap metal how can you say its my fault that the shop you left them with didn’t package them properly? I supplied the proper packaging with them which you had in your possession. I can’t be expected to be 1000 miles away to make sure it got put back in the boxes and not in your trash can. I spoke with your shop first as a professional courtesy as since you went hysterical and have internet roasted me twice already I would prefer not to drag them into it like this (BTW - first roast on me was something you did wrong remember, saying I didn’t do something that after I checked all 100+ emails you sent I had answered that you had never asked for in the first place?)
I figured to give them a chance to see if they can make right on this issue. From my understanding they have offered you something on it? I don’t know the details of what they offered, but I have talked with Mike many times. Neither of us are out to be screwing people over, this is the wrong business to be in for that, we see eye to eye on a lot of things actually. All 3 of us involved want this matter resolved. If the compromise is cool with me (and I don’t know what it is yet) then I imagine you won’t be out on the heads. I want happy customers, but when unhappy and I ask for the product back it needs to come back in one piece and not two, and everyone else would expect the same I imagine.
BTW – here is a picture of what I got back that I know didn’t arrive that way
Stangnet is full of nut swingers. Nick must stop doing business and start flipping burgers for McDonalds. I think this would be best.Agreed again.
Oh, and apparently we are 'nutswingers' over here on Stangnet....
What a lot of people are ignoring in this situation is that for the 3 or 4 disappointed/disgruntled customers from MHS, there are THOUSANDS of people who couldn't be more happy. I'm not saying that that makes those 3 or 4 cases right, it certainly doesn't. But it appears that Nick knows this as well, and is doing what he can to fix the situation. Because that's what good businesses do.
Take American Muscle. Their company is, literally, as good as it gets in the Mustang business. And yet, you'll still see a thread pop up every now and then bashing them. But those few complaints certainly don't warrant comments like "American Muscle sucks", "F*** American Muscle", "American Muscle is a piece of s***", "I think we need to take a drive down to American Muscle and deal with this the old fashioned way". (Replacing AM with Nick/MHS in this case, obviously)
Nick is sending the guys $3500 back which is good but Nick also stole the guys $1000 set of stock heads. I would never trust MHS to do work for me.
Dude, WTF is wrong with you?
You mean the set of heads with a bad valve job and cam journals out of round? He was gonna have to pay to fix them anyway and from what he told the engine builder he has a pile of cam caps laying around he can replace them with. Or he can use the cam caps off of the heads he stole. Either way Nick is not out any money that isn't his fault.What about the set of heads that Nick is now out of? (the ones that were damaged in shipping)? Or do we just conveniently forget about how he is losing money on this situation, too?
You mean the set of heads with a bad valve job and cam journals out of round? He was gonna have to pay to fix them anyway and from what he told the engine builder he has a pile of cam caps laying around he can replace them with. Or he can use the cam caps off of the heads he stole. Either way Nick is not out any money that isn't his fault.
I guess the "nutt huggers" forgot that part.Nick is sending the guys $3500 back which is good but Nick also stole the guys $1000 set of stock heads. I would never trust MHS to do work for me.
LOL.................Just shows you've never worked on 4V headsIf I understood correctly, the cam covers are some how machine-matched to the heads, and it's not feasible to re-match another set. Thus broken cam covers = completely useless heads.
And yes, Nick was going to fix those heads. Hence why they were being shipped back to him in the first place. Although he still made a big mistake in shipping those heads with those defects, it speaks a lot to me that he was even willing to take them back and fix them in the first place. And it seems no one is willing to give him credit for anything like that.
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?
We use cookies and similar technologies for the following purposes:
Do you accept cookies and these technologies?