First issue with my 2016 Gt

MustangJamie

New Member
Mar 1, 2012
5
0
1
43
Cincinnati, OH
So, I had my first major issue with my 2016 GT PP this afternoon. I've owned it since new and have put ~29k on it. Started it this afternoon for a quick trip and it immediately started running rough. Shut it down and checked code. It's throwing a P2111 which is the throttle actuator. I have an extended warranty, which I initially regretted purchasing, but now it may help me out.

Does anyone have experience with this issue? I always cringe when I have to use a dealer for a repair as I feel they are always trying to get out of it or find a way to place blame on the consumer. I would think this would fall under the powertrain warranty but it's not specifically listed here:
https://help.ford.com/warranty/powertrain-limited-warranty/
 
  • Sponsors(?)


74stang2togo

Oooh! CT!!!
Mod Dude
Mar 7, 2002
7,455
3,322
224
It is more than likely a failed throttle body, which would not be a powertrain warranty issue, but should be covered by extended warranty.
 

74stang2togo

Oooh! CT!!!
Mod Dude
Mar 7, 2002
7,455
3,322
224
Turned out to be a fluke. Ford charged $133 for a diagnostic fee for nothing. Fun times.
Need to find another dealership, and get your money back from the first one.

If you pulled a code and didn't clear it, it is still there, even if it's a history code at this point. The fact that their technician doesn't want to do their job isn't your fault.
 

MustangJamie

New Member
Mar 1, 2012
5
0
1
43
Cincinnati, OH
I agree and I already have this in motion. It was today (Saturday) and they were closing in a matter of minutes. My wife had driven me to the dealership, which is 45 minutes away because it's the dealership I purchased from. Needless to say, I'm done.

I don't expect people to work for free but I wasn't informed about this. After 2 conversations regarding the vehicle, after they told me there wasn't an issue, there was no mention of a charge until I arrived and was blindsided.
 

74stang2togo

Oooh! CT!!!
Mod Dude
Mar 7, 2002
7,455
3,322
224
I agree and I already have this in motion. It was today (Saturday) and they were closing in a matter of minutes. My wife had driven me to the dealership, which is 45 minutes away because it's the dealership I purchased from. Needless to say, I'm done.

I don't expect people to work for free but I wasn't informed about this. After 2 conversations regarding the vehicle, after they told me there wasn't an issue, there was no mention of a charge until I arrived and was blindsided.
I've worked for both kinds of dealership.

On the one hand, knowing I was getting paid at least an hour for looking at it was nice, and it meant I got paid when the kooks with non-existent problems showed up.

On the other, when you don't charge people for not finding a problem and are honest about it, they come back when a/the real problem shows up. It builds customer loyalty.

My current dealership (a BMW store) is one of the latter.
 
  • Like
Reactions: 17P51GT

MustangJamie

New Member
Mar 1, 2012
5
0
1
43
Cincinnati, OH
I'm glad I'm not alone in my opinion. Ironically, I had a BMW last year that was a lease through my company. It's now been sent back but I had two minor issues while I had the car. Both times, the local BMW dealership was courteous, on the ball, didn't charge me for one issue that was such a fluke and gave me a new loaner no questions asked. With Ford, it seems like it's like pulling teeth to get a loaner even though my extended warranty guaranteed one. Frustrating to say the least.
 

Potomus Pete

Is there a trick , or does my wife just hold it
Mar 7, 2019
905
286
73
56
Sarasota Florida
My 92 yr old very senile father had a bad Ford transmission under warranty. Did not have a check book with him. The salesman drove a company car to his house with him to get the checkbook, and sold him a new car that he did not want......I would send my wife in.
 
Thread starter Similar threads Forum Replies Date
M 2016 Tail Lights Not Working With Engine On 2015+ (S550) Mustang -General/Talk 0
S Emergency brake light issue 2005 - 2014 S-197 Mustang -General/Talk- 1
0 Door lock switch and power window issues 1996 - 2004 SN95 Mustang -General/Talk- 1
T Engine EGR spacer rear hose replacement. '93 5.0 Fox 5.0 Mustang Tech 8
E A/C issue 1996 - 2004 SN95 Mustang -General/Talk- 0
J Engine 93 Timing Issues Fox 5.0 Mustang Tech 4
9 Engine Having a misfire issue on one cylinder Fox 5.0 Mustang Tech 8
foxbodybill89 Electrical sudden electrical issue Fox 5.0 Mustang Tech 2
9 94 5.0L issue with keeping the engine running 1994 - 1995 Specific Tech 3
G Engine Need help with cooling system issue Fox 5.0 Mustang Tech 12
M 2001 GT no start electrical issue SN95 4.6L Mustang Tech 10
Cameron96 Engine Starter meshing issue after hard starts Fox 5.0 Mustang Tech 8
B Secondary Air pump issue 1996 - 2004 SN95 Mustang -General/Talk- 2
R Passenger side leak issues and cowl questions 1996 - 2004 SN95 Mustang -General/Talk- 1
C Engine Gray smoke from exhaust. Smells like gas. Fox 5.0 Mustang Tech 15
D Hellion Twin Turbo Air Conditioning Issue 2010 - 2014 Specific Tech 1
C Issues staying running 1996 - 2004 SN95 Mustang -General/Talk- 0
J Idle issue still!! Replaced several parts.. looking for more ideas!! Fox 5.0 Mustang Tech 12
Z I need help with pistons 1996 - 2004 SN95 Mustang -General/Talk- 1
D 93 2.3 crank but no fire 2.3L (N/A & Turbo) Tech 18
M Engine Ignition Timing Issues 1985 Fox Fox 5.0 Mustang Tech 2
C Foxbody with no start issues Fox 5.0 Mustang Tech 5
S Another Idle surge post with microsquirt Digital Self-tuning Forum 5
J Engine 93 5.0 issues with iddle and no power. Fox 5.0 Mustang Tech 2
Mystang66 Solenoid issue? 1974 - 1978 Mustang II Talk & Tech 7
F Electrical Tracking down my always full fuel gauge issue....89 Notch 2.3L (N/A & Turbo) Tech 3
sigsterrr Electrical Charging issue Fox 5.0 Mustang Tech 8
T Parasitic drain - SJB issue 2005 - 2014 S-197 Mustang -General/Talk- 7
R Engine stud mount roller rocker poly lock nut issue. Fox 5.0 Mustang Tech 2
M 2003 GT auto shifting SN95 4.6L Mustang Tech 0
A New fox owner, idle issues need some advice Fox 5.0 Mustang Tech 20
D please help fuel pressure issue 1996 - 2004 SN95 Mustang -General/Talk- 0
J Engine RPMs dropping issue 2010 - 2014 Specific Tech 0
D Electrical issues 2007 GT 2005 - 2009 Specific Tech 1
J 2000 GT Idle/Running Issues SN95 4.6L Mustang Tech 6
calmlikeabomb 96 Cobra power steering issue... what is this line? can I replace it? SVT Tech Forum 2
B Fuel Fuel pressure Issues / AFR Fox 5.0 Mustang Tech 0
R 89' Stang - MS2PNP - Post tune - Surging issues Digital Self-tuning Forum 5
isaiahfig71 brake issue 1996 - 2004 SN95 Mustang -General/Talk- 1
isaiahfig71 Brake light issue SN95 4.6L Mustang Tech 0
J Hand brake issue Fox 5.0 Mustang Tech 4
G 1988 4cyl 5 speed (Compression issues) [Help!] 2.3L (N/A & Turbo) Tech 30
R Interior paint issue 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk- 2
Foxbody1995 Turn signals issues 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk- 2
A Overheating issue 2005 - 2009 Specific Tech 6
S Electrical Ignition Issues No Power to NSS Fox 5.0 Mustang Tech 1
T Fuel pump code issues 1994 - 1995 Specific Tech 5
T Aod transmission issues Fox 5.0 Mustang Tech 1
W 1967 dynacorn frame rail and shock tower assembly issue 1965 - 1973 Classic Mustangs -General/Talk- 0
W Fuel tank- gauge issues 1996 - 2004 SN95 Mustang -General/Talk- 2
Similar threads