Mustang Specific shops / Engine builders

Sorry for your misfortune. If I had read this post earlier I would have volunteered to come help you load up the paperweight. I hope the shop makes it right, maybe they need a little reminding about how a bad reputation can affect business.

Dang Will,

Sorry to hear about the bad luck man.

But as stated above, if they did not have the balancer mounted while doing the balance, I would revoke their "master builder" status.


Hopefully one of the shop flunkies just grabbed the wrong bolt by mistake... (crossing fingers for ya)

Hope it all works out,
Dave-

And on a related note, if it was my shop (i wish) I would stay open late for a valued customer, and probably even stop by on a weekend to open up so he could drop off something, and I might even make a housecall if I thought one of my guys had made a mistake. But then I believe in good customer service.... not everyone does.

That sucks.

what part of spanaway do you live in? if you need a cherrypicker i can bring mine over and help you. i also have some spare stock balancer bolts that you can have to see if they gave you the wrong bolt. pm me if i can help. this weekend is not good because of easter but i can work with your schedule.
peace.

TurboSnake95 said:

Is it me or is there something horribly wrong with parts service from mustang specific shops

I now have a $6000 dollar paper weight sitting in my garrage, after waiting 9 weeks to get it. You would think that a master engine builder would check and make sure that all the Bolts fit in their perspective openings

sorry for the rant, but after me and my wife tried to put this damn paper weight into the back of the truck, So I can take it to the shop that built it, well my wife is strong but not that strong therefore we could not get it in. So now I will have to wait probably another week before I can get it to the shop that built this paper weight. So much for me trying to be at the big cruise

Not very impressed at the moment

If its not Fing one thing its another, am so very close to just selling this Mustang for good.

William

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Your quote to me on my ticket:" If you cannot serve the time, then dont commit the crime."


My quote to you : " You get what you pay for "

sorry to hear about that.

Will already has a proper balancer bolt. That is the issue. The proper part does not fit. He bought one from that engine builder and he also went to a JY and grabbed a stock one, they are both too small.. Will also does not live more than 10-15min from the shop that built the motor and it is supposeldy THE premier ford motor shop. SO a Home visit I think should be a no brainer given the $$ that was spent on this block. That or you can pay my lawyer when I shove the motor up your a55 would be my point of view. I will not say who it is as he has for now decided not to name them, but I would be very very pissed if I was him also. Given that the Crank MFG does all thier cranks the same via machines and has never seen this that points to two things, it is not the right Ford crank, or the builder modified it....

WILL - I have access to my puller now. you are welcome to grab it, just let me know.

did not know that info. thanks for clarifying it for me. i think i know who you are talking about and i agree that being that close to the engiine builder he should make the "at home" visit to clear things up. spending that kind of cash deserves a visit. offer still stands if you need the help.

The engine builder did not forge or machine that crank, and I HIGHLY doubt they would have drilled it out LMAO. What would their reasoning have been? Few hours to kill? I agree they better have had a dampner on her when they balanced it, but I would have a hard time blaming them for not threading a hole in a part that they didnt build. You expect him to drive out to you and look at it? Why? Can he thread the thing there on the spot? I didnt think so. So whats the point in a at-home visit?

Now, if you had them assemble the thing (the smart thing to do) they would have found the issue and at that point, and would have had to work with the customer and Scat to get things straight.

You people dont seem to know how aftermarket works. Do you think Scat will pay them to throw a new crank in it? Or to thread to a bigger size? Scat wont pay SCAT on fixing the problem, they will send out a replacement crank usually after recieving the bad one, and if they pay shipping consider yourself lucky.

I guess what I am getting at is that your pissing on your engine builder for something he didnt do, and he is the one who will end up taking it in the a$$ to make you happy.

yello05 said:

The engine builder did not forge or machine that crank, and I HIGHLY doubt they would have drilled it out LMAO. What would their reasoning have been? Few hours to kill? I agree they better have had a dampner on her when they balanced it, but I would have a hard time blaming them for not threading a hole in a part that they didnt build. You expect him to drive out to you and look at it? Why? Can he thread the thing there on the spot? I didnt think so. So whats the point in a at-home visit?

Now, if you had them assemble the thing (the smart thing to do) they would have found the issue and at that point, and would have had to work with the customer and Scat to get things straight.

You people dont seem to know how aftermarket works. Do you think Scat will pay them to throw a new crank in it? Or to thread to a bigger size? Scat wont pay SCAT on fixing the problem, they will send out a replacement crank usually after recieving the bad one, and if they pay shipping consider yourself lucky.

I guess what I am getting at is that your pissing on your engine builder for something he didnt do, and he is the one who will end up taking it in the a$$ to make you happy.

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Very well put!

yello05 said:

The engine builder did not forge or machine that crank, and I HIGHLY doubt they would have drilled it out LMAO. What would their reasoning have been? Few hours to kill? I agree they better have had a dampner on her when they balanced it, but I would have a hard time blaming them for not threading a hole in a part that they didnt build. You expect him to drive out to you and look at it? Why? Can he thread the thing there on the spot? I didnt think so. So whats the point in a at-home visit?

Now, if you had them assemble the thing (the smart thing to do) they would have found the issue and at that point, and would have had to work with the customer and Scat to get things straight.

You people dont seem to know how aftermarket works. Do you think Scat will pay them to throw a new crank in it? Or to thread to a bigger size? Scat wont pay SCAT on fixing the problem, they will send out a replacement crank usually after recieving the bad one, and if they pay shipping consider yourself lucky.

I guess what I am getting at is that your pissing on your engine builder for something he didnt do, and he is the one who will end up taking it in the a$$ to make you happy.

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If you read Will's first several posts in this thread, you will see that he says the shop built the engine. He also says that this problem was found when he had the engine home and was trying to "put it together." I may be wrong, but I took that to mean that the shop built the long block, and he was putting his balancer and other miscellaneous pieces on(pulleys, etc.). In this case, the machine shop seems to have the right crank in, for his chosen displacement. They likely installed the wrong part number, but haven't yet figured out if they grabbed the wrong one, or if Scat sent them the wrong one.
Let's say I have a dart blocked 347 being built for a procharged car running 29psi on C-16. Because I know what I am doing, I may ask scat to give me a crank with a BBF snout, as opposed to a SBF snout. This will help prevent me from snapping off the end of my forged crank, as my blower puts horrendous amounts of pressure on the crank snout and bearings. For this, Scat may use a larger, deeper fastener to further aid in providing added strength to the end of the crank.
Now that you know there are multiple part numbers and variations on part numbers floating around machine shops and manufacturing facilities, you may see the "house call" issue differently. Most machinists, plumbers, etc. know rough thread styles and sizes when they see them. As a master engine builder, one could probably tell fairly accurately, what fastener is actually needed for the end of Will's crank(instead of assuming it is stock and being too lazy to look). Once he has done this, he can begin to sort out what crank was actually used, or whether the correct crank was modified at some point by Scat. In order to do this detective work, it is fair that he travel fifteen minutes to Will's house to view the damn thing. Hopefully, the solution is to simply give Will the correct bolt(once he figures out what that is).
Everyone on this forum knows how the aftermarket works, as we are all enthusiasts who have modified vehicles. We also know how the aftermarket SHOULD work, but sometimes doesn't. I am confident that this builder will get things squared away.

If you use your theory, which sounds very likely, wouldnt it be more efficient to call Scat who built the crank and see what they use for a crank bolt? The bolt sitting in the crank doesnt look quite right to me...has it been tried in a stock crank? Again, its not the builders issue- its the people that machined the damn part. Let them figure it out.

I know your engine builder-not personally, just his reputation- and I think it is completely rediculous to blame this on them. IMO your gonna look pretty silly when you find out you were simply not using the correct bolt.