The Forum was the only means of contact we had other than the initial time we spoke on the phone when he ran my credit card through. After that, i went home & registered & he sent my tune a week or so later. I then put my car on a dyno about a month later & saw that my car did gain power, but that my AFR was too lean. I emailed him back telling him about the numbers & the AFR, & he replied back saying "great numbers" yada yada, but when I asked for my retune, I never recieved a retune, or let alone even a reply even though I sent him about 3-4 more messages. I dont even think he even checked them because the amount that the thread was veiwed never even changed....
Oh well, i have a custom dyno tune now, so i no longer need the RWTD tune, but i appreciate you offering to contact james. Im sure he has satisfied alot of customers, but I was just putting this out there so that people would know what they were getting themselves into when ordering a mailorder tune from RWTD. Im not the only person who has had this issue with RWTD, search mach1registry.com, or svtperformance.com, & you will find a bunch of people complaining about how slow RWTD's customer service is when it comes to mailorder tunes....