Okay, so I order the X4 for the car. All seems good, it shows up today.....that's where it goes downhill.....first and last time I'll deal with American Muscle / Bama Tuning folks.
First, the package arrives....it's got my name on the shipping label, open the box and it's someone else's tuner and someone else's little data plate thing.
Call them up, talk to Justin. Explained the situation. Send me the correct files for my car and update the serial in the system. About half an hour later I get an email. Still has the wrong tune files.
I call back, ask to speak to Justin. He left for the day.
I talk to Van, again explain the situation. I have him verify my info so we get the right files. Files show up, I go to load them on the X4, and it won't show the 93 octane tune, only a 91 tune.
Okay, let's make sure this is all up to date, which it says it is "No Updates Available". Cool, let's see if it loads.
Go out to the car, hook everything up, keep getting an error, 110AD. Call back again, no idea who it was and didn't care at this point. Explained what was going on, gave them the code, they tell me it's SCT's problem and to call them.
At this point, I told them never mind, just process this thing for a return. I'll be calling Brenspeed and Lund in the morning.
First purchase / last purchase.
First, the package arrives....it's got my name on the shipping label, open the box and it's someone else's tuner and someone else's little data plate thing.
Call them up, talk to Justin. Explained the situation. Send me the correct files for my car and update the serial in the system. About half an hour later I get an email. Still has the wrong tune files.
I call back, ask to speak to Justin. He left for the day.
I talk to Van, again explain the situation. I have him verify my info so we get the right files. Files show up, I go to load them on the X4, and it won't show the 93 octane tune, only a 91 tune.
Okay, let's make sure this is all up to date, which it says it is "No Updates Available". Cool, let's see if it loads.
Go out to the car, hook everything up, keep getting an error, 110AD. Call back again, no idea who it was and didn't care at this point. Explained what was going on, gave them the code, they tell me it's SCT's problem and to call them.
At this point, I told them never mind, just process this thing for a return. I'll be calling Brenspeed and Lund in the morning.
First purchase / last purchase.