UPR product failures after 500 miles

Hello,

I received an email regarding this thread this morning and I decided to clear up some of the confusion.

1. Our billet and suspension items are made in Florida, which is in the USA. Nothing billet or suspension is or ever will be made overseas. But I suppose the computer you are on is made in China and thats ok??

2. You do get what you pay for, and it is sad when companies over charge for their items. We would be glad to share how much aluminum goes into a smog or a/c eliminator kit, how much machine time, and you be the judge on who in this industry gouges.

3. The customer that started the post contacted me yesterday morning, and was disappointed in his product. I immediately went to our warehouse and did indeed find an issue. The bolt that travels through the center on the smog/a/c kit is supposed to be a very snug fit. Well it was not. I took measurements on 5 kits. The issue is not our machining, it was the bolt itself. It seems as if the shank of the bolt is inconsistent with our original drawings/measurements. The sleeve that the bolt travels through is a "constant", and it is unfortunate that we will get the brunt of this post due to a bolt manufacturers tolerance issue.

4. UPR's resolve has always been to do whatever it takes to solve the problem. We are in contact with the customer and we should have new hardware for him shortly.

5. Anyone on this forum is more than welcome to visit our facility in Florida. I would be glad to show our quality control, our welding facilities, whatever it takes to get this CHINA idea out of the equation. We only use the highest quality aluminum from the same supplier as many other "mustang companies".
Furthermore all oof our chrome moly comes from a company that also supplies oem people you might know--JOHN FORCE RACING and TONY SCHUMACHER! If it stands up to their abuse, it should be more than enough for us slow cars.

My direct email is uprwholesale@gmail.com, I am available 24 hours a day!

Sincerely,

Jeremy Martorella

Well whats the excuse for stealing other peoples ideas?

Thanks for posting and maning up Jeremy.

You did talk a bit about how your prodcuts are not from china, but never discussed any products that you sell that are reverse engineered or ( copied ). People have whats call R&D time involved in these products and there price has to cover that. When someone copies or stocks their stores with copied items they are doing bad business.

I do appreciate the interest as to your reference to our copying of product. This is an argument I can make, however I am not sure there will be a winner.

You call it copying, and yes you are entitled to that. We call it helping the customer. I will use a certain part as an example.

We watched as another company produced a billet rear end cover for an 8.8. They charged $499 for the product. Was this a copy of all of the companies that already produced this out of cast aluminum--somewhat. The idea was to cover and strengthen the rear. The design or appearance was not the same, although it still performed the same function. We took 3 cast covers and found the good and the bad on all of them. We then did a prototype out of billet based on these 3 cast covers. Ours looks nothing like the other billet one, however we were amazed at how many they sold at $499 when they purchase the material from the same suppliers as we do--our price was $299. Yes both companies used someone else's idea on how to cover and support the rear end, however we did not gouge our customers.

When it was time for me to re-do the k member kit years back I purchase every companies kit that I could think of. All of them were installed on my 40k 1993 mustang gt. We found some good and some bad on all. We decided to use the best features of some and add to that. We also have huge buying power for the material, therefore we pass the discount along to our customers.

Fire back just keep it fair and "PG"