On 3/31 I placed an order online with blue oval industries of VA. I purchased a set of white face gauges and a clutch quadrant. My order was processed, I received a confirmation email, and my credit card was charged the $105 total cost on 4/3. It is now 4/13 and I still have not received my order. I highly doubt it would take 10 days for a small package to ship from VA to MA, a mere 10 hours away using UPS 3-day select. I have also been trying to contact blue oval since Tuesday of this week. First I tried calling them but their phone number is busy for some reason during all hours of the day. When I call after hours I get some stupid message saying to call back during business hours or visit their web site. So since I could not contact them via phone, I emailed them on Tuesday and I got no response, so I emailed them again yesterday (Wednesday), and still have gotten no reponse. I have bought from them before and they have always shipped very fast and pleased me each time I made a purchase. However this time is different. Its going on 15 days since I ordered my parts and I still have not received them. Its making me angry more and more everyday that I can't get in contact with them. WTF is wrong with blue oval industries????? Call their number at 1-540-298-2583, or 1-866-686-BLUE. Both lines are busy during all hours of the day for some reason. What should I do? My credit card was charged, I don't have my parts, they won't reponse to my emails, and they won't answer their phone.