In my search to find a reliable engine re-manufacturer, I came across powerpro2000.com . The prices and warranty seemed very good, which I confirmed via email. Before ordering a rebuilt $2,200 Long Block (+ $660 core deposit), I figured I’d best do a little research on this business.
I quickly realized that there was no company address on the powerpro2000 website. Only an email address and toll free number. A little more digging and I find there are no branch locations listed, no customer references, and the URL (which is registered to the same guy I’m talking to via email, Craig Lambert) expires next month. When I approach Craig with my concerns, he offers no answers to any of my questions, stating only: “You could contact the BBB or the 8,000 customers we have sold to in the last 5 years.” Giving no method of verifying his 8,000 customer claim.
I also stated that his 5 year, 100,000 mile warranty won’t be worth the paper it’s written on if he goes out of business. He replied: “The warranty is a factory warranty, not PowerPro.” I replied: “OK, so it’s a factory warranty – What factory?” He never answered that question.
I can only conclude that, at best, PowerPro is a one middle-man operation (probably some guy sitting at his home PC in his underwear) whose salesmanship is seriously lacking.
Looks like I’ll get my long block from jasperengines.com instead. They're friendly, helpful and reputable. It’s more expensive at $3,300, but somehow I feel like I’m saving the $2,860 (engine+core) I almost spent with PowerPro.
I quickly realized that there was no company address on the powerpro2000 website. Only an email address and toll free number. A little more digging and I find there are no branch locations listed, no customer references, and the URL (which is registered to the same guy I’m talking to via email, Craig Lambert) expires next month. When I approach Craig with my concerns, he offers no answers to any of my questions, stating only: “You could contact the BBB or the 8,000 customers we have sold to in the last 5 years.” Giving no method of verifying his 8,000 customer claim.
I also stated that his 5 year, 100,000 mile warranty won’t be worth the paper it’s written on if he goes out of business. He replied: “The warranty is a factory warranty, not PowerPro.” I replied: “OK, so it’s a factory warranty – What factory?” He never answered that question.
I can only conclude that, at best, PowerPro is a one middle-man operation (probably some guy sitting at his home PC in his underwear) whose salesmanship is seriously lacking.
Looks like I’ll get my long block from jasperengines.com instead. They're friendly, helpful and reputable. It’s more expensive at $3,300, but somehow I feel like I’m saving the $2,860 (engine+core) I almost spent with PowerPro.