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  • 2005 - 2014 S-197 Mustang -General/Talk-

Ford Service Changes

  • Thread starter Thread starter FordCustSrvc
  • Start date Start date Jun 7, 2012

FordCustSrvc

Active Member
Oct 25, 2010
508
37
29
Dearborn, MI
Jun 7, 2012
#1
  • Jun 7, 2012
  • #1
Good afternoon -

Just a heads up, we are doing some reassignments. Thomas B. will be taking over as your Ford point of contact, effective today.

As he gets acclimated to the community, there may be a slight delay with PMs.

Let him know if you need anything!

Thanks!

-Melissa
 

stang8urimport

Autozone Junkie
Founding Member
Jun 21, 2002
1,499
12
59
Daytona Beach, FL
Jun 7, 2012
#2
  • Jun 7, 2012
  • #2
Does that mean he'll never get back to me? I sent two PMs to you all that both went unanswered.
 

FordCustSrvc

Active Member
Oct 25, 2010
508
37
29
Dearborn, MI
Jun 7, 2012
#3
  • Jun 7, 2012
  • #3
Just sent you a quick reply, please know we are going to review today.

Let me know if you need anything else.
 

mustangford289

Founding Member
Sep 16, 2001
957
5
48
Florida
Jun 7, 2012
#4
  • Jun 7, 2012
  • #4
LOL be nice Dawg.

Welcome Tom!
 
Reactions: stang8urimport

FordCustSrvc

Active Member
Oct 25, 2010
508
37
29
Dearborn, MI
Sep 12, 2012
#5
  • Sep 12, 2012
  • #5
Good afternoon all -

Heads up! I'll be transitioning over to Twitter again in order to handle marketing requests, effective Wednesday, September 12th. I'll miss you guys! I've been in contact with our engineers about the front-end clunking and transmission issues. In addition, I've provided them with all relevant customer information; thank you!

The most awesome person I've ever met, Crystal, will be your new Ford rep in this forum as of today. Just like me, she handled customer assistance tweets, and is very handy with a keyboard. Please give her a warm reception and lots of love!

Please remember, as she gets acclimated to the community, there may be a slight delay with PMs.

Take care,

Thomas
 

Noobz347

Stangnet Facilities Maint Tech... Er... Janitor
Admin Dude
Jan 4, 1985
43,189
21,357
234
Box behind Walmart
Sep 12, 2012
#6
  • Sep 12, 2012
  • #6
You guys change seats quicker than we do, motor oil.

FordCustSrvc said:
The most awesome person I've ever met, Crystal, will be your new Ford rep in this forum as of today. Just like me, she handled customer assistance tweets, and is very handy with a keyboard. Please give her a warm reception and lots of love!

Thomas
Click to expand...

So ummmm.... Crystal, is it?


You married? Have a boyfriend? Want one?


Ok, I kid, I kid. (sorta)


What I mean is... Welcome to

You will find many a serious people here because the interwebz are serious business.

I'm just not one of them.
 
Reactions: TMIproducts and FordCustSrvc

OracleHCR

Active Member
Mar 19, 2012
152
23
39
Crestview, Fl
Sep 12, 2012
#7
  • Sep 12, 2012
  • #7
Welcome Crystal!
 
Reactions: FordCustSrvc

beviking

Active Member
Aug 29, 2011
228
9
29
Syracuse,NY
Sep 13, 2012
#8
  • Sep 13, 2012
  • #8
What I mean is... Welcome to stangnet!

You will find many a serious people here because the interwebz are serious business.

I'm just not one of them.

Ditto
 

TheShabz

Member
Aug 4, 2012
275
18
19
Los Angeles
Sep 13, 2012
#9
  • Sep 13, 2012
  • #9
Hi Crystal
 

joe_momma

Member
Nov 29, 1999
115
7
19
Sep 13, 2012
#10
  • Sep 13, 2012
  • #10
Welcome aboard!
 

FordCustSrvc

Active Member
Oct 25, 2010
508
37
29
Dearborn, MI
Nov 28, 2012
#11
  • Nov 28, 2012
  • #11
Hey gang!

I’m going to transition over to a new set of forums, helping out folks with their Expeditions, Explorers, Escapes, Flexes, and Super Duty trucks. Not to worry, though – I’m leaving you in the super-capable hands of my colleague, Cory. He and I are switching forums, but we’ll always be available to assist if the other person is out of the office. I’ve brought him up to speed on all outstanding customer service issues, but please be patient with him as he acclimates himself to the community; initially there might be a slight delay with addressing private messages. Please join me in welcoming Cory to the community!

Thanks!
Crystal
 

TheShabz

Member
Aug 4, 2012
275
18
19
Los Angeles
Nov 28, 2012
#12
  • Nov 28, 2012
  • #12
Bye, Crystal. Thanks for all the help!
Welcome, Cory.

arty:
 
Reactions: FordCustSrvc

FordCustSrvc

Active Member
Oct 25, 2010
508
37
29
Dearborn, MI
Nov 30, 2012
#13
  • Nov 30, 2012
  • #13
TheShabz said:
Bye, Crystal. Thanks for all the help!
Welcome, Cory.

arty:
Click to expand...

TheShabz,

Thanks for throwing the party!

Cory
 
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