My headswap nightmare: Opinions?

[Miles]

Wow, anytime I have ever talked to Joe he has been polite and a big help. Maybe you should have "pushed" the issue. It was YOUR $$$.

Joe is polite sure, but I dont think parkway gives a rats a$$ about customer service. See my other thread on my nightmare with them.

They've come back to me now and offered $100 in compensation for my damaged heads from them.

I'm royally pissed

 

[DropTopPony]

Joe is polite sure, but I dont think parkway gives a rats a$$ about customer service. See my other thread on my nightmare with them.

They've come back to me now and offered $100 in compensation for my damaged heads from them.

I'm royally pissed

100 plus no new heads?

 

[Miles]

100 plus no new heads?

Correct. I keep the damaged heads, and get $100.00 USD in compensation. End of story.

Yeah, that's not going to fly. Parkway is going back to UPS to get a better resolution to the problem, but I have lost faith.

I have 2 remaining solutions in my back pocket, but both of them would severe my relationship w/ Parkway - credit card protection and legal action.

I'm hopeful I get some resolve before I resort to these steps...

 

[DropTopPony]

screw that lousy $100, get a full refund or atleast get new heads out of the deal...then you can atleast send those out to get P&P'd if your still going that route.
Don't settle for anything less then 100% satisfaction on this. They are in the wrong not you!

 

[Miles]

screw that lousy $100, get a full refund or atleast get new heads out of the deal...then you can atleast send those out to get P&P'd if your still going that route.
Don't settle for anything less then 100% satisfaction on this. They are in the wrong not you!

Thanks man - you're probably getting sick of hearing me whine on this board about Parkway

I've ordered my MMR Stage II headsm because I can't live without my car anymore, especially given it's pretty much summer here and the lure of all this added HP is making me crazy

I'm still pursuing the parkway issue though - thats a grand out of my pocket damnit. One way or another, I am not in the wrong and I should get compensated.