Strange 10 way Adjustable Struts
I just got off the phone with the folks at Strange Engineering. As per their sales Rep and Engineering Department : They are aware of "Slapping Noise" that is often being reported by some users of their 10way Adjustable Struts. They cite the internal valve transferring damper and rebound to be the culprit for clunky noises when riding down the road.
I was completely surprised to hear that they knew of the problem dating wayyyy back at least to 2009, that I can recall in research. I was wondering why no one from Strange Engineering responded to any of the claims of this clunking noise suddenly occurring on customer's Mustangs who installed the 10 way Adj. Struts. IMO, I find their no-response to be a dis-service to customers.
The problem with this issue is, IMO, many folks are buying them and discovering that they have this problem, only to be told, in a few cases, to send them back for repair - probably by some un-informed Rep. at Strange Engineering. That is a direct "EXTRA COST" to the customer that is unnecessary, because Strange should inform all of it's sales representative of this issue being fact with that particular product. Frankly, I believe they should just list them as Drag Only, or at least indicated in their sales literature that road noise (clunking) is a likely possibility to occur from their use. I almost bought a set! I would have been mighty P&[email protected] if I received them, installed them and found them to be clunking on my car; especially so when the company knows of the issue.
I spent ours researching these Struts amongst others, and nowhere did I see a single input from Strange Engineering stepping up to answer any of the concerns of Mustang Customer who bought these 10 way Adjustable Struts. Nor did I find any official literature disclaiming the possibility of their product rendering these clunking noises once installed on a Mustang. Some guys were practically tearing their cars apart trying to figure out what the heck the clunking was coming from!
Hopefully this thread will serve to inform those of you who are possibly interested in buying this product. I'd say if you don't mind the possibility of riding down the road with your suspension clunking, then you may OK giving them a try.
All others, beware of these STRANGE 10way Adjustable Struts!
I just got off the phone with the folks at Strange Engineering. As per their sales Rep and Engineering Department : They are aware of "Slapping Noise" that is often being reported by some users of their 10way Adjustable Struts. They cite the internal valve transferring damper and rebound to be the culprit for clunky noises when riding down the road.
I was completely surprised to hear that they knew of the problem dating wayyyy back at least to 2009, that I can recall in research. I was wondering why no one from Strange Engineering responded to any of the claims of this clunking noise suddenly occurring on customer's Mustangs who installed the 10 way Adj. Struts. IMO, I find their no-response to be a dis-service to customers.
The problem with this issue is, IMO, many folks are buying them and discovering that they have this problem, only to be told, in a few cases, to send them back for repair - probably by some un-informed Rep. at Strange Engineering. That is a direct "EXTRA COST" to the customer that is unnecessary, because Strange should inform all of it's sales representative of this issue being fact with that particular product. Frankly, I believe they should just list them as Drag Only, or at least indicated in their sales literature that road noise (clunking) is a likely possibility to occur from their use. I almost bought a set! I would have been mighty P&[email protected] if I received them, installed them and found them to be clunking on my car; especially so when the company knows of the issue.
I spent ours researching these Struts amongst others, and nowhere did I see a single input from Strange Engineering stepping up to answer any of the concerns of Mustang Customer who bought these 10 way Adjustable Struts. Nor did I find any official literature disclaiming the possibility of their product rendering these clunking noises once installed on a Mustang. Some guys were practically tearing their cars apart trying to figure out what the heck the clunking was coming from!
Hopefully this thread will serve to inform those of you who are possibly interested in buying this product. I'd say if you don't mind the possibility of riding down the road with your suspension clunking, then you may OK giving them a try.
All others, beware of these STRANGE 10way Adjustable Struts!