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  • 2005 - 2014 S-197 Mustang -General/Talk-

Tale of Two Ford Dealerships

  • Thread starter Thread starter jonmar
  • Start date Start date Oct 8, 2008
J

jonmar

New Member
Apr 24, 2008
9
0
1
Virginia
Oct 8, 2008
#1
  • Oct 8, 2008
  • #1
I had a passenger air bag light which stayed on all the time (2008 GT). I took it to the dealer I purchased it from and they checked it, pulled some codes and stated I needed an entire new instrument cluster. Of course, they did not have it in stock, and said it would be at least a week or ten days to get it. I was supposed to check with them later.
I was at a different Ford dealer this morning looking at a Shelby GT 500, and by chance walked into the Service dept and asked if they could check out my air-bag light problem. They checked it out and said it needed just the module that controls air bags notifications. Long story short....they fixed it under warranty in about 30 minutes.
I am happy again..........
 

cave diver

Member
Sep 9, 2007
81
0
7
Lake County, Florida
Oct 8, 2008
#2
  • Oct 8, 2008
  • #2
The original dealership was trying to pad their warranty billing to Ford to make some extra $$$ Dealership two was being honest
 
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