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  • 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk-

UPR product failures after 500 miles

  • Thread starter Thread starter 281pony
  • Start date Start date Jan 23, 2011
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MAC'n89Blckstng

Active Member
Jun 11, 2003
1,012
4
36
NJ
Jan 23, 2011
#21
  • Jan 23, 2011
  • #21
Did you call them up and tell them about i your problem? My buddy went through three of those things and each time it failed they sent a new one out no questions asked. Mine also squeals and needs replaced but I'm not too worried about it. My other buddy had a bump steer kit that failed and they replaced them for free no questions asked. I never really had any bad experiences with them.
 

281pony

Active Member
Aug 31, 2003
2,681
2
46
Oly, WA
Jan 23, 2011
#22
  • Jan 23, 2011
  • #22
i've usually emailed them for everything. i work from 4 am to 5 pm lately and dont think to call. i guess i can call and ask them.

if they replace it 3x, wouldnt you be pissed? you know it's just going to keep happening.. what do you do when it eats your belt and it snaps like mine did? or it only throws it off and your stranded? it's a junk product clearly with even worse customer service.
 

NIKwoaC

中國製造
15 Year Member
Oct 31, 2006
5,525
943
214
Chengdu Province
Jan 23, 2011
#23
  • Jan 23, 2011
  • #23
If it's squealing and wobbling, not only is it a junk product, but it's eating up power, too.

281, have you tried any alternative belt routes/sizes to just avoid the extra delete pulleys altogether?
 

NIKwoaC

中國製造
15 Year Member
Oct 31, 2006
5,525
943
214
Chengdu Province
Jan 23, 2011
#24
  • Jan 23, 2011
  • #24
Ozz said:
Probably because of all the idiots over there

Squeaky wheels get the grease, and I've seen at least 3 UPR employees in the past couple years sign up to basically be damage control reps.
Click to expand...

Makes sense, I guess.
 

281pony

Active Member
Aug 31, 2003
2,681
2
46
Oly, WA
Jan 23, 2011
#25
  • Jan 23, 2011
  • #25
NikwoaC said:
If it's squealing and wobbling, not only is it a junk product, but it's eating up power, too.

281, have you tried any alternative belt routes/sizes to just avoid the extra delete pulleys altogether?
Click to expand...

yep... i read all there was to read online. bought the smaller 93 cobra wp pulley, which is a W-HORE to find anywhere. then the larger ps pulley off a v6 mustang to help lift the belt further. installed them, after 20 miles the belt stretched and touched itself on top of the WP. not to mention, the large ps pulley also made it like manual steering.

no other options are out there that i was ever able to find. gonna start searching tonight for a new delete kit.
 
1

1990_GT

New Member
Jun 29, 2009
41
0
0
Marysville Wa.
Jan 23, 2011
#26
  • Jan 23, 2011
  • #26
Maybe use the Trickflow A/C delete kit, it moves the tensioner were the A/C pump is to keep the belt from touching itself.
 

7upstang91

10 Year Member
May 30, 2008
936
124
74
Florida
Jan 23, 2011
#27
  • Jan 23, 2011
  • #27
Messed up for sure! I have never seen anything fall apart like that, ever. I haven't personally seen anything bad from UPR yet, but it looks like the day is coming. I don't have any UPR stuff on my mustang.
 

cjrpony

Member
Jan 23, 2010
439
0
17
West Michigan
Jan 24, 2011
#28
  • Jan 24, 2011
  • #28
wythors said:
And you're surprised why?

UPR is a company that does nothing but copy other peoples designs and sell a lower quality product at a lower price. UPR actually stands for Uther People's Research.

Here's an interesting bit of reading regarding UPR. I actually bought this guy's last piece and vowed at that time that I would never, EVER buy a product from these lowlifes.
Click to expand...

Very good info! I had heard stories about their bad quality, but still I was considering their coil over kit. I am glad I saw this, as will certainly not buy their junk now. Thanks
 

90lxcoupe

20+ Year Stangneter
Oct 7, 2003
3,596
350
134
Jan 24, 2011
#29
  • Jan 24, 2011
  • #29
Adams91LX said:
There is a reason MM is expensive... it's a great product.
Click to expand...

Does MM sell idler pulleys?

You know UPR has a phone number right? Ive called them on a saturday when i was intatlling my k-member and supprisingly they answered.

Also, it was said in this thread that UPR k-members "come apart at the seams." Has anyone ever taken a picture of this? Where are all these suspension parts that just fall apart?
 

2000xp8

SN Certified Technician
Aug 8, 2003
8,029
1,621
194
NJ
Jan 24, 2011
#30
  • Jan 24, 2011
  • #30
90lxcoupe said:
Does MM sell idler pulleys?

You know UPR has a phone number right? Ive called them on a saturday when i was intatlling my k-member and supprisingly they answered.

Also, it was said in this thread that UPR k-members "come apart at the seams." Has anyone ever taken a picture of this? Where are all these suspension parts that just fall apart?
Click to expand...

I made the seams comment, and it has been seen in person, by yours truly. When cars are at my buddies shop, i never take any pictures of anyone elses property.
But, i guess in defense of upr, i've seen alot of really crappy k members, in fact almost all of the cheap ones suck, they bend, crack, or just plain old don't fit right.
 

90lxcoupe

20+ Year Stangneter
Oct 7, 2003
3,596
350
134
Jan 24, 2011
#31
  • Jan 24, 2011
  • #31
Im not saying my UPR is the best thing in the world but overall im happy with the k-member, i see alot of threads slinging mud at thier suspension parts but nobody actually shows damage, there was one thread i read where an a-arm had a small imperfection in it, with pictures and that case UPR replaced the part and when they had it sonic tested the part was shown that it wouldnt have failed
 

Shaolin Crane

Banned
Oct 6, 2008
2,627
7
0
Kommiefornia
Jan 24, 2011
#32
  • Jan 24, 2011
  • #32
There is alot of pictures of the poor quality of UPR products over on CC
 

TwoToneHatch

Active Member
Mar 22, 2007
170
2
28
New Jersey
Jan 24, 2011
#33
  • Jan 24, 2011
  • #33
I'm not a fan of UPR and I don't run any of their parts on my car. I see and hear about alot of quailty issues regarding their parts and how they love to make reproductions of other's designs.
 

NIKwoaC

中國製造
15 Year Member
Oct 31, 2006
5,525
943
214
Chengdu Province
Jan 24, 2011
#34
  • Jan 24, 2011
  • #34
Shaolin Crane said:
There is alot of pictures of the poor quality of UPR products over on CC
Click to expand...

CC?
 

Shaolin Crane

Banned
Oct 6, 2008
2,627
7
0
Kommiefornia
Jan 24, 2011
#35
  • Jan 24, 2011
  • #35
corner carvers
 

wythors

Get off my lawn!!!
Founding Member
May 17, 2000
2,277
35
69
C Addle
Jan 24, 2011
#36
  • Jan 24, 2011
  • #36
90lxcoupe said:
Im not saying my UPR is the best thing in the world but overall im happy with the k-member, i see alot of threads slinging mud at thier suspension parts but nobody actually shows damage, there was one thread i read where an a-arm had a small imperfection in it, with pictures and that case UPR replaced the part and when they had it sonic tested the part was shown that it wouldnt have failed
Click to expand...

They finally replaced it after the buyer posted on the Corral about it and provided copies of multiple emails that detailed their horrible customer service and accusations of incompetence of the purchaser. It all could have been avoided if they had simply sent the guy a new lower control arm with a "thanks for using our products". But instead, they counterattacked him for several pages on a public forum before finally doing what they should have done in the first place.
 

S&B

I hate my CT. :(
10 Year Member
Dec 18, 2005
1,634
695
204
Cheesehead
Jan 24, 2011
#37
  • Jan 24, 2011
  • #37
UPR is only in business because of all you corner cuters trying to get something for a price thats too good to be true.

i have never and will never buy anything from them. if you want them to go away dont buy anything from them.
 

Notchbck93

New Member
Dec 9, 2003
422
1
0
IL
Jan 24, 2011
#38
  • Jan 24, 2011
  • #38
I run their quick release quadrant and extreme firewall adj, but that's all.

When it came time for a CAI for my Vortech, I ponied up the cash for an Anderson all aluminum unit.
 

7upstang91

10 Year Member
May 30, 2008
936
124
74
Florida
Jan 25, 2011
#39
  • Jan 25, 2011
  • #39
I lied. I forgot I have their battery box. But I don't see how that could go bad.
 

MFE92

10 Year Member
Aug 25, 2010
1,094
373
124
Phoenix
Jan 25, 2011
#40
  • Jan 25, 2011
  • #40
Unauthorized Parts Reproduction
 
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