What's the deal with MAC exhausts ?

ukgtguy · Jan 21, 2009

I ordered an offroad prochamber for my '04 GT SOOOOOO long ago now I almost forget (it must have been July/August last year) - through Texas Hot Rods.

It's been on back order ever since.

It seems to be a popular item and MAC seem to have a good rep for their product but not for availability - so how come it takes so damn long to get stock ? Anybody any ideas or experience with them ?

I could have fabbed one myself by now - lol

To be honest I would have cancelled the order by now but I really want the prochamber or an offroad H (not an X) - and there don't seem to be that many alternatives around for stock/shorty headers. . .

Seraphitia102 · Jan 21, 2009

You're not the only one who has a problem with Texas Hot Rods. I checked with MAC and the the Prochamber is still in stock. THR seems like a crooked company (so it seems).

isjoining · Jan 21, 2009

your problem is with texas hot rods, not MAC.

BlownStangGT · Jan 21, 2009

isjoining said:
your problem is with texas hot rods, not MAC.

I will second, 3rd, 4th and 5th that one.....check around, I tried to get it made a sticky but it got passed by...seems THR is bending people over left and right

ukgtguy · Jan 21, 2009

Hmmm - thanks for the heads-up guys . . .

I have used THR before for stuff; and they came through eventually but they were SLOW.

I think you confirmed what I was already thinking. Maybe time to cut bait on this one . . .

ErikTheBeast · Jan 21, 2009

If you try and cancel your order theyll try and hit you with some BS 20% cancellation fee like they tried to pull on me. Thats a pretty big chunk of change too when your spending that kind of money. I decided to just wait it out , like 3 months or better. Bottom line nobody should do business with THR.

BurningRubber · Jan 21, 2009

THR has royally screwed their customers and themselves over from what it sounds like.

Check this out...

I HATE TEXAS HOT RODS - Corral Forums

http://forums.stangnet.com/772363-thr-texas-hot-rods.html

mazen189 · Jan 21, 2009

WOW!! july or augest, that is horrible. i would call them back and demand a refund, and if they give you chit, report them to the better business bureau.

tag4car · Jan 21, 2009

El Paso, TX: Check Out a Business or Charity

PULMEOVR · Jan 22, 2009

Probably THR, like everyone else suggests. When I ordered my Prochamber from MAC, it did take a long time though. Something like 4-6 months I believe as the cats (supposedly Magnaflow) were back-ordered. Still a good product though, and I'd buy from MAC again if needed. Good luck getting what you paid for!

GDawg · Jan 22, 2009

Has THR already taken your money? If not, call your bank and put a stop on it. Otherwise, if you paid by credit card file a claim for services not received.

I won't do business with them.

ukgtguy · May 4, 2009

Well just to follow this one up, my Prochamber is finally sat in the garage waiting to be fitted, after 8 months (!) and I don't know how many follow-up emails to THR, varying in tone from irate to just plain pleading/desperate.

Paypal were hopeless (as per previous experience) when I approached them to dispute the transaction on the grounds of non-delivery (apparently by being patient I had waited to long to dispute the transaction) - so finally I had no option other than to tough it out.

The responses I had from THR (when I got them) were always apologetic and courteous; and I still don't know how much MAC were to blame for the delay in supply and how much was simply down to THR. I do know however that I won't ever use THR again.

They may be a good hot rod shop for all I know and they seem like nice people - but the service was dire from start to finish and I could not recommend them to anybody. Likewise I would recommend that anybody ordering any MAC product from anywhere should be prepared for a long wait from what I've read elsewhere and might want to check stock before parting with any hard earned cash.

Anyway - I'm just pleased they finally came through so I can get on and enjoy my car.

squeak93 · May 4, 2009

You sir are WAAAAAY more patient than I. I would of had my money back months ago and gone a different route.

j_lutter31 · May 4, 2009

If it hadn't been shipped in that first month, the spit woulda hit the fan....

bullitt_2620 · May 4, 2009

I got mine directly from mac. Took like a week I think... that sucks man, long wait. When I order something for the car I get tracking numbers and check them online like 4 times a day till them come

ukgtguy · May 5, 2009

I know exactly where you're coming from: I'm just the same when it comes to waiting for stuff. But unfortunatley when you choose to run a Mustang in the UK you have to get used to waiting some for parts. And when they don't come - what are you going to do ? Spend $1500 on a plane ticket to go sort it out ?

Fortunately I am now building up a list of 'trusted' suppliers. People I know will get the job done - and quickly. Needless to say THR aren't on it.

crazystang25 · May 5, 2009

ya mine took almost 4 weeks from MAC directly.

ukgtguy said:
Well just to follow this one up, my Prochamber is finally sat in the garage waiting to be fitted, after 8 months (!) and I don't know how many follow-up emails to THR, varying in tone from irate to just plain pleading/desperate.

Paypal were hopeless (as per previous experience) when I approached them to dispute the transaction on the grounds of non-delivery (apparently by being patient I had waited to long to dispute the transaction) - so finally I had no option other than to tough it out.

The responses I had from THR (when I got them) were always apologetic and courteous; and I still don't know how much MAC were to blame for the delay in supply and how much was simply down to THR. I do know however that I won't ever use THR again.

They may be a good hot rod shop for all I know and they seem like nice people - but the service was dire from start to finish and I could not recommend them to anybody. Likewise I would recommend that anybody ordering any MAC product from anywhere should be prepared for a long wait from what I've read elsewhere and might want to check stock before parting with any hard earned cash.

Anyway - I'm just pleased they finally came through so I can get on and enjoy my car.

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Drew0318 · May 6, 2009

I ordered mine from BrenSpeed. I think I got it in 4 days.

On that note, it looks like I can delete my link to THR. I don't think I'll be ordering anything from them after reading this.

What's the deal with MAC exhausts ?

ukgtguy

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