Are you working there or just cleaning?!?
In germany the BMW dealers don't work anymore, they just put laptops on the OBD and write big bills...
Oh we work. I did oil filter housing gaskets on the N20 engine in that 328i on my DAY OFF today.
I don't need the computer to write big bills on BMWs, I just pick the things up with the lift, write up all the oil leaks, and send in the estimates. Nearly every BMW I've ever worked on with more than 20,000 miles has been leaking oil from something. Exxon Valdez and Deepwater Horizon were nothing compared to the environmental damage BMW is doing with all of their oil spills all over the world.
BMW both baffles me and impresses me. It's the only car company I've ever seen that can do something so GENIUS as have the air flowing through the intake manifold cool the engine electronics, while doing something so asinine as to require the removal of the passenger side knee airbag to service the cabin air filter.
Seriously, the N20's DME cooling plate is an absolutely STUNNING piece of engineering, quite possibly one of the greatest examples I've seen in my career. On the same engine, the oil cooler, which they know will need removal as a damned maintenance item because they already knew it was going to leak from the same design being used on other engines, requires the removal of the intake manifold to get to one of the bolts. Either the engineer behind that decision is incredibly stupid, or he was the same guy that came up with the cooling scheme for the electronics and he wanted to make DAMNED sure every BMW technician in the world saw it!
I like the N20. Its so incredibly powerful and efficient and TINY. If it weren't so noisy and prone to leaks (and it leaks a lot less than the I6s and V8s) I'd probably want one for a daily... in a blue 3-series... with the M appearance package... no, I haven't thought about it.