Evolution Performance

Hey all! I'm jason and also new, so hello to all!! I searched a little for this topic but couldn't find it so figured I'd start a new one. Hope that is alright

I have a 2017 mustang gt premium with track pack that my wife has graciously allowed me to buy a Kenne bell kit for.

I did some research and found that evolution performance sells them as well as Shelby American and Kenne bell direct. Kenne bell direct told me they would have to charge me California taxes which are more than Nevada and Shelby was for some reason 500$ more than bell direct. Called evoperform and they were the cheapest and just fine to talk to on the phone so I chose them....over three weeks ago still has not shipped. And very rarely answers emails .

Now for my question.. is this typical with Kenne bell orders that they take over 3 weeks to ship (who knows maybe more) and I'm guessing somewhere in the month range to actually receive... also has any one delt with evoperform ?? Is this typical of them to not answer emails??

Getting a little worried and don't want to have to call the credit card and file a dispute since we all know how difficult that it

Thanks for letting me ask

Thank you for your response.
I have sent a few emails that went unanswered and a couple that were answered. 1 phone call and 2 emails that were sent those three I did talk to someone and the ship date changed every time. Added a half week or a full week

But The wait is over I got the email from Fred yesterday saying that they send the order to Kenne bell and that is should ship Monday.

I did email Kenne bell and they said they received it. Hopefully it shows up soon