This is my on going experience with my 2016 Saleen Yellow Label Mustang that I had built earlier this year. Long story short, there have been very few positive things to say about the car and the company Saleen. Details are below. I plan on posting this on every forum I can find as a warning to other people considering purchasing from Saleen, all are welcome to share this information.
I started looking for a Saleen Yellow label in March. I live in Iowa so there are no Saleen dealers even close to me. I first found one over 1000 miles. A local Ford dealer Ames Ford and Linclon (an amazing dealer by the way has gone above and beyond for me in this situation) said they would be willing to bring a car in if it was ok with Saleen.
First sketchy interaction
After contacting Saleen purely to see if it was ok for my dealer to bring a car in that I was happy with the price, just needed it shipped to a local dealer. Saleen offered to build me a brand new car, with a guarenteed turn around time of 2 weeks. I thought it was strange that they were willing to steal business from there own dealers but hey 2 weeks turn around time souded great.
Second sketchy interaction
Donor car was picked up March 21, two weeks later no car was returned. I emailed Derek at Saleen and was told 2 more weeks.
3rd- 7th sketchy interaction (emailed them once per week)
Constant excuses and lies to why the car was not done, my dealer started asking Saleen where the car was also. They would be told one excuse and I would be told something completely different.
"Car was dirty took 3 days to detail" Derek @ Saleen
1. Saleen took care of shipping and put it on a open truck
2. When I got the car back zero detailing or fine scratches were removed, came on an open truck again, dirty.
Saleen to Me "Can't find anyone to drive the truck to ship the car to you"
Saleen to Dealer "Our truck broke down"
More and more excuses.
May 2nd
Car shows up only a month past the guaranteed delivery, after more reading on Saleen taking over a year to complete cars I fell lucky in a strange way.
May 3rd
I get my first chance to look at the car clean, imedialy notice some aligment issues with the Saleen installed deck lid. Then notice issues with the Saleen window louvers, and then look over the car more, paint issues with the Saleen spoiler, what the heck, I thought this was supposed to be I high quality car and every painted part they put on had issues.
May 4th
Email Saleen photos of the window louvers, Saleen says it just wax from Ames Ford, No, Ames Ford never waxed or buffed the car, I asked them to just wash it because I was tired of waiting for the car.
Story Continues......
I started looking for a Saleen Yellow label in March. I live in Iowa so there are no Saleen dealers even close to me. I first found one over 1000 miles. A local Ford dealer Ames Ford and Linclon (an amazing dealer by the way has gone above and beyond for me in this situation) said they would be willing to bring a car in if it was ok with Saleen.
First sketchy interaction
After contacting Saleen purely to see if it was ok for my dealer to bring a car in that I was happy with the price, just needed it shipped to a local dealer. Saleen offered to build me a brand new car, with a guarenteed turn around time of 2 weeks. I thought it was strange that they were willing to steal business from there own dealers but hey 2 weeks turn around time souded great.
Second sketchy interaction
Donor car was picked up March 21, two weeks later no car was returned. I emailed Derek at Saleen and was told 2 more weeks.
3rd- 7th sketchy interaction (emailed them once per week)
Constant excuses and lies to why the car was not done, my dealer started asking Saleen where the car was also. They would be told one excuse and I would be told something completely different.
"Car was dirty took 3 days to detail" Derek @ Saleen
1. Saleen took care of shipping and put it on a open truck
2. When I got the car back zero detailing or fine scratches were removed, came on an open truck again, dirty.
Saleen to Me "Can't find anyone to drive the truck to ship the car to you"
Saleen to Dealer "Our truck broke down"
More and more excuses.
May 2nd
Car shows up only a month past the guaranteed delivery, after more reading on Saleen taking over a year to complete cars I fell lucky in a strange way.
May 3rd
I get my first chance to look at the car clean, imedialy notice some aligment issues with the Saleen installed deck lid. Then notice issues with the Saleen window louvers, and then look over the car more, paint issues with the Saleen spoiler, what the heck, I thought this was supposed to be I high quality car and every painted part they put on had issues.
May 4th
Email Saleen photos of the window louvers, Saleen says it just wax from Ames Ford, No, Ames Ford never waxed or buffed the car, I asked them to just wash it because I was tired of waiting for the car.
Story Continues......