Another weekend of zero progress on the II.
It rained Saturday, so I did the subwoofer replacement in the 'yota. Sounds awesome, but I forgot to take pics.
I mentioned the Monster install in pop's Suburban in my last post. It's going back to them after 110 miles of use.
Long story short, **** Monster, and their warranty is bull
Just spent the afternoon yanking their turd back out.
Okay, full details on the Suburban's transmission:
We installed the thing on March 12, as I posted before. Did everything by the book, hell, I even torqued the bellhousing bolts to spec. Flushed the cooler and lines, upgraded to the Derale cooler in place of the factory auxilliary cooler as recommended by Monster Transmission, fresh case of Dexron VI fluid, whole nine yards.
We test drove it on March 13 a total of 15 miles or so with me following in the 4Runner. No smoke, leaks, drips, slippage, or any other issues. Checked the fluid at three different stops along the way and let it sit and idle for awhile before checking it one last time, fluid level was perfect.
My dad went to go to a meeting in Waco with it, and didn't make it the 45 miles to the meeting before the "trans fluid hot" warning showed up on his dash. He let it cool off in a parking lot for awhile, then gently drove it back home. The "trans fluid hot" message didn't return, but the check engine light came on. I brought my scanner home from work the next morning and pulled a P1870 (transmission slippage) code.
We called Monster, and they wouldn't even talk warranty because they hadn't received our core yet. We wait for a week for the core to get there, down a vehicle yet again, and then they finally contact us back. Their "3-year handshake WOWanty" is as follows:
Monster Transmission and Performance will pay $50 hr labor and will supply the necessary parts needed for the repair at no cost to you or the client if needed.
If you have access to the parts needed, Monster Transmission & Performance may, at our option, permit you to use comparable parts from your inventory. Please submit the part, as well as the price of the part(s) for review/approval.
Please send an estimate via email for repair prior to performing any work to the unit. As previously stated, we do not pay the following:
- Hazardous Waste removal
- Removal & Installation
- Shop fees
If I'd read that particular bit of fine print before ordering, I would've ordered from somewhere else, but they make sure that's buried hell-and-gone on their website, and not anywhere near where you're looking at their transmissions.
We take it to a transmission shop I've done business with before, pay out-of-pocket for diag, and their diag is that the transmission is fried due to improper assembly, that it's slipping in 2nd and 4th and isn't locking up the converter. Their only recommendation is replacement or rebuild.
So we call Monster, and they want US to pay round-trip freight on a defective unit THEY shipped us. My dad gets them to agree to pay half (if I'd been on the phone instead that wouldn't have happened, they would've been paying all), so I spent yesterday afternoon yanking their junk rebuild out of the Suburban.