Jaswir
Member
i have had luck with my Gateway... its 5 years old and runs top notch! only thing is that the HD went out like a year ago due to me turning off the computer while i was reformating and currupted the Hard drive...
Tuned In ( i need lawyer advice) way off topic
- Thread starter Busted07
- Start date
bdazzgt
I had to jerk off the cable to get it to stop.
Tunedin maybe you can give me some advise, this is off topic but my roomate bought a brand new X-box 360 4 months ago, well it has a 90 day 3 month warranty. Well right after the warranty ran out the x box had a program failure during start up. It wouldnt boot up at all, so he called microsoft and they said it wasnt their fault and that they would fix it for $130 That is crap for customer service and on their website it states the problem during start up, and the tech he talked to knew all about the problem and what was wrong with it. It seems to be a recurring problem, because another buddys did the same thing a few weeks later. The same thing happened microsoft knew all the details about only 3 lights around the power button and they all turn red, meaning a program failure. Since this has happened my buddy bit the bullett and bought another X- Box since he has over 300 in accessories and another 200 in games. What would you recommend he do? Is there anything he can do all he wanted was it fixed for free, they even offered him free shipping if he decided to have it fixed by them, which was a slap in the face. Any advise is appreaciated, also EVERYONE DONT BUY A 360....
94venom5.0
New Member
wht93gtEd
Active Member
whoa whoa whoa...every needs to calm down.
From working in the computer industry, hand-in-hand with some of the largest companies in the US & around the world, I can tell you that for Windows based machines, DELL are used by about 85% of the customers.
DELL builds some of the best server grade machines out there right now. When you buy any off the shelf model, it's tailored to someone who wants all that software and garbage (its called features). Your computer is 3 years old, that's a pretty good run if you ask me, considering hard drives do have an expected life.
Also, I will agree that the hard drives in DELL machines are garbage, but they're also the same generic hard drives found in most computers out there (again, trust me, I do this stuff all day).
Your best bet, build it yourself, or have one built for you. However, like I said, a server grade DELL machine will not dissapoint.
p.s. You should always reload any machine you buy!!!! There'll be backup disks for any software that's pre-loaded which you may want or need.
p.s.s. Dell has moved all of its customer support back to the US.
From working in the computer industry, hand-in-hand with some of the largest companies in the US & around the world, I can tell you that for Windows based machines, DELL are used by about 85% of the customers.
DELL builds some of the best server grade machines out there right now. When you buy any off the shelf model, it's tailored to someone who wants all that software and garbage (its called features). Your computer is 3 years old, that's a pretty good run if you ask me, considering hard drives do have an expected life.
Also, I will agree that the hard drives in DELL machines are garbage, but they're also the same generic hard drives found in most computers out there (again, trust me, I do this stuff all day).
Your best bet, build it yourself, or have one built for you. However, like I said, a server grade DELL machine will not dissapoint.
p.s. You should always reload any machine you buy!!!! There'll be backup disks for any software that's pre-loaded which you may want or need.
p.s.s. Dell has moved all of its customer support back to the US.
wht93gtEd said:whoa whoa whoa...every needs to calm down.
From working in the computer industry, hand-in-hand with some of the largest companies in the US & around the world, I can tell you that for Windows based machines, DELL are used by about 85% of the customers.
DELL builds some of the best server grade machines out there right now. When you buy any off the shelf model, it's tailored to someone who wants all that software and garbage (its called features). Your computer is 3 years old, that's a pretty good run if you ask me, considering hard drives do have an expected life.
Also, I will agree that the hard drives in DELL machines are garbage, but they're also the same generic hard drives found in most computers out there (again, trust me, I do this stuff all day).
Your best bet, build it yourself, or have one built for you. However, like I said, a server grade DELL machine will not dissapoint.
p.s. You should always reload any machine you buy!!!! There'll be backup disks for any software that's pre-loaded which you may want or need.
p.s.s. Dell has moved all of its customer support back to the US.
Im not upset about thier customer service being outsourced, i mean, i could understand them fine, it was the troubleshooting and it seeming like they were purposely trying to delay a fix for my pc so the warranty would be out.
i called back to get updates on the initial calls i had made, and since it was after the warranty expired, all they customer service reps would say is "your warranty is up, there is nothing we can do" even though the problem started before the warranty was expired. they just hadnt figured out that the hard drive was bad before the warranty was up. like i said, i was upset that they had me on the phone for 6 hours repeating the same troubleshooting steps with the same results every time. then everytime i would call in, they would want to start over from the begining.
Once the upper management guy called, he never questioned anything, he just said he would 2 day air me a new hard drive. That was fine with me.. issue would have been resolved. but the one he sent me was broke. (there was a maxtor in it initially, and they sent me a western digital as a replacement) when i called them back and told them this, they said that that hard drive probably wasnt compatable with my PC and there was nothing else they could do becasue i was now out of warranty.. i told the guy that it was the same style drive (non-ide) and they should work the same regardless. He still said there was nothing else he could do, that they did thier part, and taht was it. they went through the trouble to send me a new hard drive, but the one they sent was broke. it didnt even have that anti-static plastic bag on there, so i know it had been opened before.
can you see where im coming from?
Cliffs notes:
-My hard drive died before my warranty expired.
-Went though several hours of troubleshooting to no avail
-Had to escalate call becasue they started saying now the warranty was expired, and there was nothing else they could do (never resolved the issue in the first place)
-Waited another week for escalated call to be returned
-Received "new" hard drive in mail
-"New" hard drive was out of the packaging and wouldnt work, took it to best buy and circut city, both places agreed it was a bad drive
-Called back to report drive they just sent me was bad
-Dell said there was nothing else they could do about it
-Bought new hard drive, everything works perfectly
-Swore to never buy a pre-built computer from Dell again
emagdnim said:Whoa all this Dell bashing
Its definatly not worth taking legal action on since I think there was a misuderstanding between you and whoever you were talking to. If you pm me your ST I will take care of it for you.....
Im guessing you work for them or know someone that does.. either way, i appreciate it. Ill get the service tag number for ya and the ESC as well (at lunch) then PM it to ya. if you do work for them, you should see all the notes on the account every time i called in.
90_Red_LX
Member
grey5.0beast said:I have a dell laptop and it does indeed burn through HDs, I am on the third in about 4 years but its not tooo terrible.
The mouse has a mind of its own though, it randomly starts swinging around the screen and I can't control it. Luckily mine is still under my dads name at work, he is allowed to have 3 at a time, to "test them"so anytime anything breaks, a Tech is sent to our house from verizon and they fix it!
My dads dell does the same thing with the mouse (ala touchpad.) Then again the thing is 6 years old, has been through hell and is pretty tired so I can see why.
Aaron
20+ Year Stangneter 
I find it VERY satisfying that people are starting top wake up and realize Dell is not the great system builder people were being led to believe. I've worked for a regional system builder for years, and we have dealt with the marketing blindfold that Dell has put on the US public for what seems ages now. Finally - Dell is starting to lose popularity, mainly because quality sucks, they moved tech support offshore (a lot of SMB / SOHO based tech support is still located overseas), they intentionally stronghold component manufacturers to strip functionality and quality from their product to save money, they moved most production overseas, they sell on-site warranties and don't back them without a major fight up front....man I could go on forever.
A lot of people in this thread are right...either build your own, or work through a local system builder who can actually tell you the brand of components that will be used in your system build.
Dell is getting a pretty bad reputation for what they do to consumers, and it's about time people start noticing.
A lot of people in this thread are right...either build your own, or work through a local system builder who can actually tell you the brand of components that will be used in your system build.
Dell is getting a pretty bad reputation for what they do to consumers, and it's about time people start noticing.
