I bought this from a board member several months ago and just never had time to do anything with it, went to install tonight, but was disappointed it was broken. I decided to email JLT with the following message...we will see what happens.
I know I did not buy this directly from your company, but it is a JLT Performance part I bought from another guy who decided to go a different route with his car several months ago. I never even opened the box until today, I work in finance and this industry is going downhill fast as I am sure you have heard.
Anyhow I finally opened the box to install the CAI tonight and I was HIGHLY disappointed to find the following:
View attachment 255935
View attachment 255936
View attachment 255937
View attachment 255938
View attachment 255939
This is for #CAI-FMG-9604
I am NOT asking for a refund or any special treatment, I am simply asking you to replace this tube as the system is absolutely useless as is. In my view this is a manufacturing issue.
Please let me know what we can do ASAP!
Thank You,
Jared
I know I did not buy this directly from your company, but it is a JLT Performance part I bought from another guy who decided to go a different route with his car several months ago. I never even opened the box until today, I work in finance and this industry is going downhill fast as I am sure you have heard.
Anyhow I finally opened the box to install the CAI tonight and I was HIGHLY disappointed to find the following:
View attachment 255935
View attachment 255936
View attachment 255937
View attachment 255938
View attachment 255939
This is for #CAI-FMG-9604
I am NOT asking for a refund or any special treatment, I am simply asking you to replace this tube as the system is absolutely useless as is. In my view this is a manufacturing issue.
Please let me know what we can do ASAP!
Thank You,
Jared